Junior Support Engineer

Agile Consultants


Date: 3 weeks ago
City: Dubai
Contract type: Full time

Job Title: Junior Support Engineer

Location: Dubai

Salary: AED 3,000 – 4,000

Job Code: 088/001/078

Industry: MEP & HVAC Trading


Job Brief:

The Junior Support Engineer will provide technical support for a leading company’s range of MEP and HVAC products. The role involves assisting clients and internal teams with troubleshooting, installation guidance, and after-sales support while ensuring the smooth operation of systems. This position is ideal for fresh graduates or candidates with up to 2 years of experience in the HVAC/MEP sector who are eager to build a strong technical foundation.


Job Responsibilities:

  • Provide first-line technical support for MEP and HVAC product inquiries from clients and internal teams.
  • Assist in product installation, commissioning, and troubleshooting under senior engineer guidance.
  • Support after-sales service by addressing product performance issues and coordinating with suppliers/manufacturers if needed.
  • Prepare and maintain documentation, including product manuals, troubleshooting guides, and service reports.
  • Stay updated with technical specifications and features of the company’s product portfolio.
  • Collaborate with the sales team to provide technical inputs and solutions for client requirements.


Job Requirements:

  • Bachelor’s degree/Diploma in Mechanical/Electrical Engineering or related field.
  • 1–2 years of experience in technical support within MEP or HVAC products (fresh graduates encouraged to apply).
  • Basic knowledge of HVAC systems, plumbing solutions, and MEP equipment.
  • Strong technical troubleshooting and problem-solving skills.
  • Good communication and interpersonal skills.

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