Key Account Manager Brick & Mortar channel, Saudi Arabia

the LEGO Group


Date: 11 hours ago
City: Dubai
Contract type: Full time
Job Description

Join our dynamic LEGO Middle East & Africa (MEA) Team, where creativity and collaboration drive our success! We are passionate about unlocking new markets and delivering impactful experiences for kids and adults. You will play a key role in developing the LEGO brand in Saudi Arabia and will be responsible for implementing tailored account plans and building strong relationships with trade partners and wholesaler. Does this sound like a phenomenal opportunity?


Core Responsibilities



  • Create and implement a tailored channel strategy for bricks-and-mortar accounts in Saudi Arabia, focusing on grocery, toy specialists, department stores, and gaming stores.
  • Build and maintain strong relationships with key retail customers and the Saudi wholesale partner, ensuring effective communication and collaboration to meet joint business objectives.
  • Develop accurate sales forecasts for consumer sales and sell-in, ensuring optimal stock levels and inventory management practices to minimize stock-outs and excess inventory.
  • Data Analysis and Reporting Conduct weekly analysis of consumer sales data and stock intake, providing insights and recommendations to inform strategic decisions and enhance campaign performance.
  • Elevate brand presence in trade through effective marketing initiatives targeting both kids and adults, leveraging monthly drive period campaigns and key local occasions.
  • Define and document operational processes in collaboration with the Saudi partner, establishing clear roles, expectations, and communication protocols to drive effective account management.
  • Stay informed on market trends, consumer behaviors, and competitor activities within Saudi Arabia to continuously adapt strategies and maintain a competitive edge.



Play your part in our team succeeding

The Bricks & Mortar KAM plays an important commercial role for the Middle East & Africa Business Unit, collaborating across all business functions Sales, Marketing, Operations and wider teams.

Specifically, the role sits within the MEA Wholesale & Distributor channel within the Sales function. The other channels are ‘LEGO Branded Channel’, eCommerce’ and ‘Brick & Mortar’. The role reports directly to the Head of Wholesale & Distributor Channel.

Do you have what it takes?



  • Experience in Account management & development in Bricks & Mortar sector + International brand experience is preferable
  • In-depth knowledge of commercial processes
  • Strong resilience and ability to deal with workload demands, ambiguity and challenges. Persistence in negotiations with partners
  • Adaptability and eagerness to drive transformative change in Saudi Arabia channel landscape
  • Able to set up and implement a sound business plan with clear business, financial and growth targets and individual accountabilities
  • Willingness for occasional travel to Saudi Arabia, wider Middle East region and Europe
  • Business Proficient in English; Arabic is an advantage



Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

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