Key Account Manager-Energies & Chemical Segment (Oil & Gas)

We are looking for the Key Account Manager (KAM) to be responsible for managing strategic relationships with major Oil & Gas clients in UAE. This role focuses on driving sales growth, customer satisfaction, and long-term partnerships within the Energies and Chemical segment, including upstream, midstream, and downstream operations.

Key Responsibilities:

Account Management & Customer Engagement

• Develop and maintain strong relationships with key accounts, including national oil companies, EPCs, and service providers.
• Serve as the primary point of contact for strategic customers, ensuring alignment with their business goals and operational needs.
• Conduct regular account reviews, performance tracking, and strategic planning sessions.

Sales & Business Development

• Identify and pursue new business opportunities within existing accounts and across the segment.
• Drive sales of technical solutions, services, and digital offerings tailored to Oil & Gas operations.
• Lead negotiations, contract renewals, and pricing strategies to maximize profitability and customer value.

C-Level Engagement

• Build trusted relationships with executive stakeholders (e.g., CEOs, CTOs, Operations Directors).
• Facilitate strategic discussions around energy transition, digital transformation, and operational efficiency.
• Present business cases and ROI analyses to support investment decisions.

Segment Strategy & Collaboration

• Align account strategies with the broader Energies & Chemical segment goals.
• Collaborate with marketing, engineering, and delivery teams to ensure solution relevance and execution excellence.
• Provide market intelligence and customer feedback to inform product development and innovation.

Performance & Reporting

• Track and report on account KPIs, sales targets, and customer satisfaction metrics.
• Ensure timely resolution of issues and escalations, maintaining high service standards.
• Support forecasting, pipeline management, and strategic planning processes.

Qualifications:

• Bachelor’s degree in engineering, Business, or related field; MBA preferred.
• 8+ years of experience in Oil & Gas account management or technical sales.
• Proven success in managing complex accounts and engaging with C-level stakeholders.
• Strong understanding of the Gulf region’s energy landscape and regulatory environment.
• Excellent communication, negotiation, and relationship-building skills.
• Familiarity with CRM tools (e.g., Salesforce) and project management practices.

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