Kid's Club Attendant - #44018

AccorHotel


Date: 2 weeks ago
City: Ras al-Khaimah
Contract type: Full time
Company Description


Sofitel Al Hamra Beach Resort


Job Description

  • To perform and record regular, structured checks on all areas of the club facilities as out lined by the Line Manager.
  • To oversee all areas relating to children’s activities and supervision.
  • To devise a range of activities for all ages and abilities
  • To set-up, promote & operate children’s birthday parties to achieve department children’s activity budgets through the active promotion of revenue generating activities
  • To keep all equipment clean, tidy and well maintained including proper and secure storage.
  • To report any damaged or missing items in rooms to the Kid’s Club Supervisor for action and follow up.
  • To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
  • To attend to guests requests courteously and promptly in the course of duty.
  • To ensure that all guests enjoy their stay being offered the finest personal service.
  • To escort the guests rather than pointing out directions.
  • To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
  • To report any guest comment or complaint.
  • Ensures that guest amenities in the pool and beach areas are complete and up to standards.
  • Handles hotel equipment and supplies with due care.

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