KYC Remediation Specialist

Job Purpose

The KYC Remediation Specialist is responsible for the accurate collection, review, and validation of customer documentation, information and data to ensure compliance with regulatory requirements, internal policies, and procedures. The role focuses on remediating existing client files to meet current KYC standards. The Specialist acts as the first line of defense (“maker”) in the KYC process by preparing and updating client profiles for quality review and approval.

Key Accountabilities

Remediation

• Collect, review, and validate customer identification documents, beneficial ownership structures, and other due diligence information to ensure KYC documents meet regulatory and internal policy standards
• Examine existing customer profiles to identify missing or outdated information.
• Ensuring that the profiles of customers and suppliers are matching with that of the client.
• Assessing whether the expected turnover is matching with the nature of business.
• Assessing whether customer’s trading activities require a physical office/warehouse etc.
• Accurately capture and input client data into KYC systems/core banking system.
  
  

Due Diligence & Screening

• Perform name screening (including customer’s customer and suppliers) and validate customer data against reliable sources, including public domain and internal systems. Document all screening results, actions taken, and decisions made during the remediation process.
• Escalate potential matches or red flags to the checker in line with escalation protocols.
• Identify gaps or deficiencies in documentation and follow up with relevant stakeholders for resolution.
  
  

Quality & Compliance Standards

• Ensure client files are completed within agreed service-level timelines.
• Adhere strictly to internal procedures, regulatory requirements (AML, CFT, FATCA/CRS, sanctions), and KYC standards.
• Support timely remediation of deficiencies identified during internal quality checks.
  
  

Collaboration & Reporting

• Work closely with Relationship Managers, Compliance Officers, and Operations staff to obtain required information.
• Provide regular updates on case status, remediation progress, and challenges.
• Maintain accurate audit trails and documentation in line with policy.
  
  

Requirements

• Education: Bachelor’s degree in finance, Business, Law, or a related field.
• Experience: 1–3 years of experience in KYC, client onboarding, compliance operations, sanction screening, or related financial services role (Experience with regulatory remediation projects is a plus.)
• Knowledge:
• Understanding of AML/CFT regulations, sanctions, and KYC requirements.
• Familiarity with beneficial ownership structures, corporate documents, and customer due diligence (CDD/EDD) processes.
• Awareness of FATCA/CRS reporting requirements (preferred).
  
  

Key Competencies

• Strong attention to detail and accuracy in data handling.
• Analytical mindset with the ability to identify inconsistencies or risks.
• Ability to work under tight deadlines and manage multiple cases simultaneously.
• Good communication skills to liaise with internal stakeholders and request missing information.
• Proficiency with MS Office and KYC/AML tools
• High integrity and commitment to regulatory compliance and ethical standards.