Laundry Supervisor

Dusit Thani Dubai


Date: 3 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description

PRIMARY RESPONSIBILITIES

  • Ensures that all the staff in his section performs their duties to the best of their abilities due to his/ her supervision.
  • Knows how to operate each of the equipment and also trains his / her staff in their use.
  • When handling guest laundry or dry cleaning make sure that his / her staff treats the items carefully to ensure guest satisfaction.
  • Properly uses chemicals, the right amount, so cost can be controlled effectively.
  • Tightly supervises quality control for in-house linens and uniforms.
  • Is very concerned about security and safety for his / her staff and colleagues at work and reports any damage/ unsafe condition immediately.
  • Knows all procedures of the Laundry Department.
  • Cross-trains staff from other sections to upgrade the knowledge of the employees, the efficiency and effectiveness of the Laundry Department.
  • Suggest the paper work of his / her section (production reports, guest charges, etc) conscientiously and accurately.
  • Attends meeting if so required.
  • Performs other duties as assigned by the Laundry Manager and the management.

Administrative Responsibilities

  • A keep a tight control and records of all staff uniforms.
  • Attend the daily Laundry briefings.

Technical Responsibilities

  • Ensure all laundry staff is fully trained and able to operate the various kind of machinery in the laundry.
  • Report and faulty equipment to Engineering Department immediately.

Human Resources Responsibilities

  • Ensure that the Company’s health and safety procedures are adhered to at all times and a safe working environment is maintained.

Others

  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

  • Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Job Requirements

  • At least High Vocational diploma in any discipline
  • Minimum of 3 years in laundry service experience.
  • Knowledge of fabric cleaning method, laundry techniques, requirements and use of equipment.
  • Have good English communication skills both in written and spoken.
  • Detail-oriented and possess pleasant personality with good communication and interpersonal skills.

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