Laundry Supervisor
Dusit Doha Hotel | Dusit Hotel & Suites - Doha
Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description
PRIMARY RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
- Ensures that all the staff in his section performs their duties to the best of their abilities due to his/ her supervision.
- Knows how to operate each of the equipment and also trains his / her staff in their use.
- When handling guest laundry or dry cleaning make sure that his / her staff treats the items carefully to ensure guest satisfaction.
- Properly uses chemicals, the right amount, so cost can be controlled effectively.
- Tightly supervises quality control for in-house linens and uniforms.
- Is very concerned about security and safety for his / her staff and colleagues at work and reports any damage/ unsafe condition immediately.
- Knows all procedures of the Laundry Department.
- Cross-trains staff from other sections to upgrade the knowledge of the employees, the efficiency and effectiveness of the Laundry Department.
- Suggest the paper work of his / her section (production reports, guest charges, etc) conscientiously and accurately.
- Attends meeting if so required.
- Performs other duties as assigned by the Laundry Manager and the management.
- A keep a tight control and records of all staff uniforms.
- Attend the daily Laundry briefings.
- Ensure all laundry staff is fully trained and able to operate the various kind of machinery in the laundry.
- Report and faulty equipment to Engineering Department immediately.
- Ensure that the Company’s health and safety procedures are adhered to at all times and a safe working environment is maintained.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- At least High Vocational diploma in any discipline
- Minimum of 3 years in laundry service experience.
- Knowledge of fabric cleaning method, laundry techniques, requirements and use of equipment.
- Have good English communication skills both in written and spoken.
- Detail-oriented and possess pleasant personality with good communication and interpersonal skills.
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