Learning and Development Manager

Mandarin Oriental


Date: 2 days ago
City: Abu Dhabi
Contract type: Full time
Reporting to our Director of Quality, Learning & Development, your key focuses will be:

  • Analysing learning and development needs in all areas of the hotel
  • Developing a strategy for learning and development of all colleagues
  • Ensuring colleagues training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests meeting environment)
  • Designing, delivering and arranging training programs to address specific training needs
  • Assisting all department heads with making and implementing training decisions in their areas
  • Managing the performance and development for all colleagues
  • Maximizing learning by providing a creative, fun and exciting environment in delivering trainings such as: MOve In orientation, On-Job Training, Group Training Techniques program, Interviewing for Success, Presenting for Success, MOve Up and any new training programs as provided by Corporate Learning & Development
  • Reporting on training completion rates across the Property
  • Supporting all efforts to enliven our Company’s Mission, Vision, Pillars and Legendary Quality Experiences throughout the hotel
  • Controlling training expenses and managing expenditures to meet the property’s needs while remaining within budget guidelines

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