Learning and Development Manager

We are looking for a Learning & Development Manager to join our dynamic team and lead the design, delivery, and evaluation of training programs that support our employees’ continuous learning journey and career growth.

Purpose

The Learning and Development Manager plays a crucial role in aligning employee development with the strategic goals of the organization, ensuring that the workforce is skilled, engaged, and prepared to meet future challenges. This role is essential for building a strong talent pipeline and enhancing overall organizational effectiveness.

Accountabilities

• Developing and implementing learning strategy.
• Conduct learning needs assessments to identify skills gaps and areas for development within the organization.
• Design, develop, and implement comprehensive non-technical learning and development programs covering leadership program, soft skills training programs and other courses.
• Enabling managers to support their teams through coaching, feedback, and performance management.
• Facilitate training sessions, workshops, and seminars, utilizing a variety of instructional techniques and technologies.
• Work closely with department heads and other stakeholders to ensure learning initiatives align with business objectives and address specific departmental needs.
• Work closely with external vendors to ensure successful program delivery.
• Measure and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, making adjustments as necessary.
• Stay updated on industry trends, best practices, and emerging technologies in learning and development to continuously enhance training offerings.
• Establish mentorship programs to foster professional growth and development among employees.
• Ensure all training programs comply with legal and regulatory requirements.

Education, Experience and Competencies

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field (Master’s degree preferred)
• Proven experience in learning and development, training, or instructional design (typically 8+ years)
• Excellent communication, presentation, and interpersonal skills
• Creative thinker who can develop innovative solutions
• Strong project management skills and attention to detail
• Analytical approach with data-driven decision making
• Demonstrated critical thinking and problem solving