Leasing Administrator

The Role

Join our dynamic Team within the Exclusive Leasing Department at Savills. As a Project Leasing Administrator, you will play a pivotal role, acting as the central point of contact between landlords, tenants, and leasing agents. You will be responsible for managing the end-to-end leasing administration process, ensuring smooth communication and efficient coordination, while delivering an exceptional client experience. This is an exciting opportunity for a proactive individual who thrives in a fast-paced environment and is passionate about real estate.

Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a professional individual with an interest in benefiting from the support and experience the brand can offer.

Key Responsibilities

• Attend to walk-in leasing customers and support any administration surrounding lease processing
• To ensure that any customer queries/matters are distributed to the appropriate agent in a timely manner
• To prepare the contracts (in line with Savills’ process) in a timely and efficient manner
• Liaising with clients through emails and telephone, responding in a professional and timely manner
• Log all data, accounting, client, etc applying attention to detail and accurate information, in line with process
• Liaise with 3rd party agencies and ensure compliance with Savills and Client’s processes and brands.
• Generate weekly client reports on strict deadlines.
• Provide general office support for the team members relating to the project
• Manage payment collection process of agent deals in line with the appropriate process
• Prepare agent paperwork/files ready for accounts and end of month figures.
• Build good client rapport through day-to-day liaison, aligned to the Savills brand
• Have a full awareness of the Savills business to pass cross selling opportunities to management
• Work as a team member, sharing knowledge and experience to enhance efficiencies
• Work closely with team members to deliver team goals and objectives
• Attend Savills launch/hosted events, representing the Savills brand, expanding on the Savills/client relationship
• Ensure accurate and timely input of data onto database (Goyzer/Hubspot/CRM)
• Microsoft Office suite knowledge and skills
  
  

Skills, Knowledge And Experience

• Educated to degree level or equivalent
• Fluent speaker of the English language
• Demonstrable record of working within a professional environment, following best practice and process within an administrative role
• Substantial evidence of database input/management
• Experience in working with in a client and customer facing role
• Real Estate background
• Accounting environment
  
  

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