Lending Specialist
Wio Bank
Date: 10 hours ago
City: Abu Dhabi
Contract type: Full time
Job Overview
We are seeking a highly organized and detail-oriented Lending Onboarding Specialist to join our Supply Chain Financing (SCF) team. The successful candidate will be responsible for managing the end-to-end onboarding process for anchor clients and suppliers on the Wio SCF platform, ensuring seamless integration, compliance with regulatory requirements, and delivering exceptional client experience.
Key Responsibilities
We are seeking a highly organized and detail-oriented Lending Onboarding Specialist to join our Supply Chain Financing (SCF) team. The successful candidate will be responsible for managing the end-to-end onboarding process for anchor clients and suppliers on the Wio SCF platform, ensuring seamless integration, compliance with regulatory requirements, and delivering exceptional client experience.
Key Responsibilities
- Anchor Onboarding
- Lead and manage the onboarding of anchor clients on the Wio SCF platform.
- Review KYB (Know Your Business), KYC (Know Your Customer), and other onboarding documents for accuracy and compliance.
- Input relevant data points onto the SCF platform, upload supporting documents, and submit applications.
- Collaborate with internal teams (Credit, Compliance, etc.) to ensure timely account opening and completion of onboarding.
- Supplier Onboarding
- Execute supplier onboarding processes on the Wio SCF platform in line with the bank’s approved procedures.
- Coordinate with suppliers and provide necessary guidance throughout the onboarding journey.
- Client Coordination & Training
- Act as the primary point of contact for clients during onboarding and go-live phases.
- Conduct user setup and training sessions to ensure smooth platform adoption.
- Portfolio Reporting & Analysis
- Retrieve and analyze reports from the SCF platform to track portfolio metrics (e.g., utilization, financed invoices, revenue).
- Prepare and deliver customized client reports, including finance and payment advice, on a weekly or ad-hoc basis.
- Loan Repayment Monitoring
- Monitor repayment schedules, track repayments and credits, and ensure accurate reconciliation.
- Coordinate with clients regarding any discrepancies and ensure timely closure of loan accounts post repayment.
- Work with the payments team to investigate and resolve payment-related issues.
- Business Proposal Preparation
- Prepare business proposal reports for the credit team’s review.
- Organize and maintain all client-related documents centrally on SharePoint.
- Process Management & SOP Maintenance
- Ensure that SCF Standard Operating Procedures (SOPs) are up to date.
- Collaborate with the product and operations teams to incorporate changes based on new product releases or process improvements.
- Bachelor’s degree in Finance, Business Administration, or related field.
- 2–4 years of experience in client onboarding, credit operations, or a similar role (preferably within SCF or corporate banking).
- Strong knowledge of KYB/KYC and regulatory compliance processes.
- Excellent stakeholder management and client communication skills.
- Strong analytical and reporting abilities with attention to detail.
- Proficiency in MS Office (Excel, PowerPoint) and experience with SCF platforms or similar systems.
- Ability to work collaboratively in a fast-paced and dynamic environment.
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