Logistics Account Manager

To lead the logistics function of CSC Middle East & North Africa for smooth & efficient flow of dairy products from grass to glass

What We Ask

Knowledge

• Bachelor or Master degree (preferably in Business Administration)
• In-depth Knowledge in SAP enterprise (order to cash flow)
• S&OP process
• Knowledge of customs clearance of ME markets/region and compliance
• Must be able to multitask and manage time in a constructive and efficient manner.
• Ability to travel domestically/internationally as needed
• Stakeholder management in a complex global environment
  
  
  

Skills

• Computer Skills (MS Office)
• Power BI
• Language Skills (English)
• Effective time management to handle multiple tasks and meet tight deadlines
• Strong communication & presentation skills
  
  
  

Attitudes

• Planning & Organizing
• Problem solving
• Analytical
• Business & Financial Acumen
• Decision Making & Influencing
• Accuracy
• Organizational Sensitivity
• Results Oriented
• Integrity
  
  
  

What We Offer

At FrieslandCampina, you'll immerse yourself in a unique, globally connected culture, where collaboration with colleagues across all our businesses is part of daily life. Alongside a competitive salary and comprehensive benefits package, we’re dedicated to your ongoing development, offering abundant opportunities for hands-on learning. Our informal, friendly environment fosters teamwork with passionate professionals who share your drive for excellence. At FrieslandCampina, we empower you with the autonomy and confidence to make a meaningful impact — helping to nourish the world while advancing your career.

Vacancy Description

• Logistics Strategy & Management
  
  
  

Result area(s):

• Lead the logistics function for CSC MENA by strategizing together with global logistics procurement team, factory leads, customer order desk for smooth & efficient flow of dairy products.
  
  
  

Activities:

• To optimize transportation routes, select logistics providers, and track shipments to ensure on-time delivery at optimum costs.
• To build business case scenarios & recommend optimal solutions to E2E value chain by thorough market research, assessing cost effective transportation routes, analyze regulatory complexities by market/country in implementing new trade lanes or offer alternate options to existing lanes.
• To analyze & monitor distribution & selling costs (D&S) against target, take actions as necessary to contain the costs below target.
• Manage Day to day logistics and shipments operations E2E from Factory to Distributor including Documentations, customs clearance and Customs regulations (with MENA Regulatory team)
• Cost Optimization
• To check for alternative transport modes to support the global supply and demand changes required to secure speed to market and to reduce the risk of delays.
• To lead & manage force majeure situations such as red sea crisis through effective collaboration with cross functional teams, evaluating best alternative solutions that fits well within the CSC framework & regulations, proactively communicate to all stakeholders thus minimize/mitigate potential risks & losses.
• Observe and evaluate bottlenecks and identify opportunities and improvement actions in supply chain related (work) processes, planning systematics, procedures and/or systems, and ensure implementation of improvements after approval.
• Logistics Excellence
• Establish & ensure SOPs for logistics function in compliance within FC CSC framework.
• Identify & implement system & tools to drive cost & SC efficiencies.
• Ensures the relevant plan parameters and required master data are up to date, well configured and reviewed on a regular basis representing the requirements of the market
• Carrier & Freight management
  
  
  

Result Area(s):

• To represent & participate as a member of CSC MENA team in the core team of Logistics procurement alongside CSC reps from other FC BG/Opco’s to strategize & implement optimum freight tender solution.
  
  
  

Activities:

• To execute and support the strategic logistics process phases including Tenders, freight forwarders/ carriers/ and other logistics partners negotiations, preparation of business case recommendations.
• To monitor & follow-through with respective Opco stakeholders to share volume allocation for each trade lane.
• To provide guidance & support in filing the volumes and submit as per stipulated timelines.
• To share market specific insights on ocean freight, evaluation of carriers, benchmarking vs past carrier performance & recommend alternate solutions.
• Carrier Performance Management
  
  
  

Result Area(s):

• Monitor & evaluate performance of contracted carriers, proactively engage and minimize disruptions to better achieve business objectives.
  
  
  

Activities:

• Collaborate & strengthen relationships with regional carrier offices to address transit delays, reliability & performance.
• Engage & source for solutions from carrier offerings within the region for faster connectivity.
• To hold them responsible
• Warehousing & Logistics (Distribution)
• Manages warehouses (RFC and 3rd party) in his remit, ensuring safe and healthy environment, enabling On Time In Full delivery to Customers
• Ensures timely delivery to Customers orchestrating agreed Cluster logistic set-up: manages transport planning, trucking & shipping companies, invoices & credit notes, export, documentation, etc.
• Drives continuous improvement with LSP’s to improve service, Route to Market and Cost to Serve
• Insurance & Risk Management
• Ensure that logistics, transportation & warehousing across MENA region are covered by quality, cost effective and compliant insurance policies
• Consult with corporate treasury team & highlight any financial risks associated with freight, transportation or storage of RFC products
• Act as an advisor & guide distributors in handling insurance claims against quality or damage losses incurred during transportation.
• Monitor insurance claims from distributors and ensure the losses are duly re-imbursed by insurance.
• Project & transformation Management
• Lead and drive tactical and strategic projects both in own domain, cross OpCo and cross functional with high complexity.
• Human Resources Management & Team development
• Builds and lead an effective and impactful MENA logistics team: recruits, coaches, develops, appraises, rewards, counsels and terminates in compliance with RFC HR Policies and Standards
• Provides his colleagues and peers with fact based feedback
• Leads and impersonates Customers Focus
• Performance Management
  
  
  

Result Area(s):

• To periodically build management reports, resulting in-depth insight for Tier 4 to drive process & cost optimization & better performance.
  
  
  

Activities :

• Determines targets and ensure realization of performance with regard to cost, quality and performance for Logistics
• Build & analyze management information needs.
• Implement KPIs (Logistics process parameters), Continuous Improvement programs & Management Information
• Propose strategy to improve KPI’s & execute aligned implementation plan
  
  
  

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

Reporting to Customer Supply Chain Manager MENA