Loyalty Partnership Manager (Financial Services)

Synopsis

This position plays a key role in leading and developing financial partnerships and teams. This role will be responsible for strategic planning, developing and managing relationships with key partners to enhance business growth, product offerings and members acquisition through mutually beneficial partnerships.

Accountabilities

• Initiate, maintain and grow strategic partnerships including developing new partnerships that bring value to Etihad’s key markets.
• Achieve annual miles billing target as per annual budget by co-brand partner and points exchange partner
• Achieve spend target in line with Visa spends to achieve incentives – by partner
• Ensure acquisition target met annual basis through co-brand and points exchange partner
• Identify potential strategic partners, assess partnerships opportunities and develop comprehensive partnerships strategies.
• Facilitate and review contract negotiations, ensuring mutually beneficial terms and clear deliverables and tracking of minimum commitments from partner.
• Liaise with legal and marketing to ensure partner launches and campaign driving occur in a timely fashion
  
  

Education & Experience

• Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field (MBA preferred).
• Minimum 5 years of experience in an airline loyalty program or a related field, with experience working with loyalty management systems and financial partners.
• Experience in launching and growing an airline cobranded financial product.
• Strong business acumen and understanding of market dynamics.
• Excellent communication and negotiation skills.
• Proven leadership abilities to manage and motivate a team.
• Ability to work cross- functionally with various internal stakeholders to ensure successful partnership execution.
• Experience in contract review and legal considerations related to partnerships.
• Ability to manage multiple priorities, work effectively in a fast-paced environment.
  
  

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.