Manager, Airline Industry Affairs
Emirates
Date: 3 hours ago
City: Dubai
Contract type: Full time

Job Purpose
At Emirates Airline, our industry affairs team activities are essential to our success. By effectively and creatively advocating for the interests of the airline, we can grow our business and provide our customers with more travel options.
The Manager Industry Affairs will manage and promote Emirates’ priorities within the context of industry trade bodies such as International Air Transport Association (IATA). The role also entails engaging in advocacy work on key industry related developments and thereby achieving Emirates’ commercial, financial and wider policy objectives on industry affairs issues.
In This Role, You Will
To be considered for the role, you must meet the below requirements:
Salary & benefits
Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and health care package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers
At Emirates Airline, our industry affairs team activities are essential to our success. By effectively and creatively advocating for the interests of the airline, we can grow our business and provide our customers with more travel options.
The Manager Industry Affairs will manage and promote Emirates’ priorities within the context of industry trade bodies such as International Air Transport Association (IATA). The role also entails engaging in advocacy work on key industry related developments and thereby achieving Emirates’ commercial, financial and wider policy objectives on industry affairs issues.
In This Role, You Will
- Lead Emirates participation in IATA distribution and settlement systems (e.g. Billing and Settlement Plans, Cargo Accounts Settlement Systems), ensuring optimal representation in regional governance forums and extracting full value from agency programs.
- Drive Emirates’ involvement in forward-thinking industry initiatives such as IATAs New Distribution Capability (NDC) and offer & order transformation, aligning with commercial modernisation goals.
- Monitor, assess and steer regulatory developments across key markets, formulate effective advocacy strategies, and represent Emirates in industry forums to safeguard and advance the airline’s commercial interests.
- Actively engage with key industry bodies (IATA, Arab Air Carriers' Organisation, global trade associations), identifying trends and activities that could influence Emirates’ strategic direction. Shape industry narratives and promote Emirates’ position in global platforms.
- Represent Emirates as an accredited or alternate delegate in IATA Agency and Standards meetings and conferences, and other relevant meetings, contributing to policy development and industry alignment.
To be considered for the role, you must meet the below requirements:
- Bachelors' Degree or Honours with with 10+ years of experience in Commercial /Sales. Research/Analysis
- Degree in Business, Law, International Relations or a related area is preferred
- Experience in or exposure to the airline industry with a significant number of years spent in a managerial/senior capacity
- In-depth experience in airline industry affairs, airline trade associations and stakeholder management
- Profound expertise in the IATA Settlement Systems including Passenger & Cargo Agency Programmes, and agency risk management.
- Excellent communication skills and an ability to quickly grasp technical details and understand and analyse business impact
- Ability to identify and gather relevant information from diverse sources, build and maintain strategic relationships, and representation skills
Salary & benefits
Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and health care package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers
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