Manager - Brand Experience Management - Brand & Digital Marketing - Jumeirah Group & Corporate

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job:

An opportunity has arisen for a Manager - Brand Experience Management to join the Brand & Digital Marketing team in Jumeirah Group & Corporate. The main duties and responsibilities of this role:

• Lead end-to-end execution of brand initiatives aligned with the 2030 strategy, coordinating with internal teams and external agencies to ensure timely delivery and alignment with brand standards.
• Drive the development and execution of unique guest experiences (Brand Rituals & Brand Code), working closely with hotel operations to ensure consistent and high-quality delivery across all touchpoints.
• Support the rollout of Brand Governance verticals and strategic frameworks, including Brand Success Measures and Quality Squads, ensuring alignment with global and market-specific brand goals.
• Collaborate with the Learning & Development team to create training content and materials for brand programs and support ongoing education efforts across regions and properties.
• Engage the Brand Champion Community through events and regular communication, while ensuring brand updates and values are embedded across hotel teams and operations.
• Contribute to brand performance monitoring, provide actionable insights, manage relevant budgets, and support the achievement of brand, team, and business unit goals.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in Marketing, Hospitality, or a related field, with strong English proficiency, communication, and presentation skills.
• Proven experience managing complex, multi-workstream projects from start to finish, with the ability to work independently and handle multiple priorities.
• Minimum of 5 years in brand management or operations within hospitality, luxury, or travel sectors; international experience and familiarity with hotel operations, brand strategy, and L&D are highly valued.
• Strong team player with a track record of working effectively with cross-functional teams, strategic partners, and global vendors or stakeholders.
• Excellent project management, writing, negotiation, and interpersonal skills, with proficiency in Microsoft Suite and a solid grasp of brand development, measurement, and marketing strategy.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.