Manager, Global Demand, Energy & Infra

Job Purpose

The jobholder is responsible for overseeing the Borouge Demand Management Process, which includes the development of short-, medium-, and long-term plans. This individual is tasked with validating regional forecasts and formulating the total demand for Borouge to facilitate its expansion.

The significance of this role extends to the areas of profits, growth, marketing strategy, and overall business performance, which may influence working capital and potentially lead to financial outcomes in the millions of USD. Consequently, a comprehensive understanding of the business environment is imperative for success in this position. In leading the Demand Planning team, the job holder provides strategic direction for the Demand Management process to ensure continuous improvement of the sales forecast accuracy for effective facilitation of the Sales and Operations Planning (S&OP) process. Furthermore, this individual is expected to guide the team towards industry best practices in the industry, thereby ensuring that the Borouge demand process meets world-class standards.

Key Accountabilities

Job Specific Accountabilities

Demand Management

• Validate regional forecasts ensuring alignment with market trends to support Borouge’s strategic goals.
• Formulate total demand to facilitate expansion optimizing inventory levels for growth and efficiency.
• Guide team towards industry best practices achieving world-class standards and continuous improvement.
• Develop short-, medium-, and long-term plans enhancing sales forecast accuracy and business performance.
• Monitor business plan vs. actuals taking corrective actions ensuring targets are met.
• Support S&OP process enhancing decision-making and operational effectiveness.
  

Strategic Planning

• Steer market centre strategies aligning supply optimizing production plans for maximum efficiency.
• Coordinate forecasts with stakeholders ensuring continuity in planning and operations.
• Monitor market trends realigning production plans timely optimizing asset utilization.
• Ensure S&OP input supporting business objectives enhancing decision making quality.
• Propose best demand scenarios minimizing impact during market fluctuations ensuring stability.
• Facilitate prompt resolutions coordinating with regions and BC mitigating risks and leveraging opportunities.
  

Inventory Management

• Maximize selling allocation during short-term increasing returns on investment for Borouge.
• Drive reallocation decisions optimizing business results during expansion/contraction periods.
• Analyze order income performance monthly initiating corrective actions ensuring target attainment.
• Provide aging inventory report recommending depletion methods reducing working capital.
• Coordinate inventory management maintaining agreed service levels supporting sales objectives.
• Ensure effective setting of sales targets aligning with overall business objectives.
  

Sales Support & Coordination

• Control demand planning process adhering to S&OP guidelines ensuring accuracy and reliability.
• Conduct high-level global demand review monthly optimizing demand quality and accuracy.
• Manage market center assumptions driving process KPI results meeting targets.
• Develop annual business plans maximizing production capacity utilization.
• Propose balanced scenarios supporting different market center priorities ensuring alignment.
• Monitor order income performance initiating corrective actions optimizing sales volume.
  

Business Processes

• Develop and align business processes enhancing coherence and efficiency.
• Improve demand and sales planning accuracy closing gaps between demand and actual sales.
• Support development of technical knowledge ensuring team meets output expectations.
• Lead on-job development sessions ensuring proper team training and development.
• Contribute to deployment of business plans aligning with functional objectives ensuring success.
• Recommend strategic projects supporting functional decision-making enhancing overall performance.
  

COMMUNICATIONS & WORKING RELATIONSHIPS

Internal

• Regional Sales & Marketing
• Regional Demand
• Global Marketing
• Business Optimization
• Global Planning
• Supply Chain
• Regional supply chain
• OTC Stakeholders & Meetings
• Business Process Support
  

External

• Vendors & Suppliers; i.e. Quintiq, etc.
  

Qualifications, Experience, Knowledge & Skills

Minimum Qualification

University degree in Industrial Engineering, Business Administration, Supply Chain, or equivalent disciplines Fluency in English Language; written and oral

Minimum Experience & Knowledge & Skills

• Minimum 8 – 12 years of total experience in planning, statistics, or analysis occupations.
• Minimum of 6 – 8 in Supply chain designations
• Sound knowledge of Demand planning, Forecasting techniques.
• Experienced in planning systems.
• Good knowledge of entire Supply Chain’s product and applications
• Good knowledge of supply chain processes, standards and procedures
  

Professional Certifications

Preferred to be certified in one or more of the following certifications:

• APICS CSCP, CPIM, CTSC
• PMP
• Certified Demand Driven Planner (CDDP)
  

TECHNICAL COMPETENCIES

Mathematical Acumen

• Demonstrate proficiency in mathematical concepts and techniques.
• Ability to apply mathematical reasoning to solve complex problems.
• Advanced knowledge of mathematical modelling and analysis.
  

Business Scenarios

• Demonstrate understanding of various business scenarios and their implications.
• Ability to analyse and interpret business data to make informed decisions.
• Advanced knowledge of business strategy and operations.
  

Statistical Modelling

• Demonstrate expertise in statistical modelling techniques and tools.
• Ability to develop and validate statistical models for data analysis.
• Advanced knowledge of statistical software and programming languages.
  

Material Reconciliation

• Demonstrate accuracy in reconciling material records and inventories.
• Ability to identify discrepancies and implement corrective actions.
• Advanced knowledge of material management systems and processes.
  

Material Planning

• Demonstrate proficiency in material planning and scheduling.
• Ability to optimize material usage and reduce waste.
• Advanced knowledge of material requirements planning (MRP) systems.
  

Business Analysis

• Demonstrate strong analytical skills in evaluating business processes.
• Ability to identify opportunities for improvement and recommend solutions.
• Advanced knowledge of business analysis methodologies and tools.
  

Project Management

• Demonstrate effective project planning and execution.
• Ability to manage project timelines and resources efficiently.
• Advanced knowledge of project management methodologies and tools.
  

Technical Expertise

• Mastery in specific technical domains relevant to the position.
• Ability to troubleshoot and resolve complex technical issues.
• Advanced knowledge of industry standards and best practices.
  

Technical Communication & Reporting

• Demonstrate clear and concise communication with team members and stakeholders.
• Ability to present technical information to non-technical audiences.
• Advanced knowledge of communication tools and techniques.
  

Problem-Solving

• Demonstrate strong analytical and problem-solving skills.
• Ability to identify and address potential issues proactively.
• Advanced knowledge of problem-solving frameworks and methodologies.
  

Financial Management

• Demonstrate effective financial planning and budgeting skills.
• Ability to manage financial resources efficiently.
• Advanced knowledge of financial management principles and tools.
  

BEHAVIOURAL COMPETENCIES

Strategic Perspective & Commercial Acumen

Look at issue with abroad view to achieve corporate objectives from medium to long term. Think ahead and prepare for the future. Understand external expectations and influences on the organisations or function. Identify common goals, and interests from a commercial perspective.

• Building strategy; Contribute to the conceptualisation and development of strategy.
• Communicating strategy; Actively filter and translate unit objectives into divisional strategies emphasising inter-relationships.
• Raising awareness; Raise awareness and understanding of PESTLE (political, economic, social, technological, legal, environmental) changes and the potential effect on the organisation.
• Cost control: Demonstrate the use of cost control practices to maximise value.
• Financial data: Ensure financial resources are monitored and used appropriately and in accordance with financial policy.
• Adapting strategy; Realign team objectives with organisational vision and strategy.
• Budget; Monitor financial performance and efficiency of own team, ensuring delivery of work within budget.
  

Problem Solving & Decision Making

Utilize a systematic, logical data driven approach to investigate problems. Develop practical solutions based on sound judgment and make timely decisions.

• Information analysis: Review complex information and draws logical conclusions quickly.
• Questioning: Encourage others to question established work processes or assumptions
• Knowledge gathering; Gather information and ideas from outside to better inform decisions.
• Alignment: Present proposed solutions that include risk assessment and management considering the overriding impact
• Effective decision making; Make effective and timely decisions, even when data is limited.
• Courage: Confidently challenge the status quo and makes objective decisions
• Risk Management: Encourage others in the team to make decisions in their own area of expertise and take appropriate risks.
  

Change & Innovation

The capacity to be flexible, agile, and constantly seek innovative ways to approach job requirements and challenges; to adjust rapidly to new situations & organizational changes and implement new ideas to drive Borouge's business objectives.

• Innovative culture: Use appropriate mechanisms which stimulates creative thought and recognises new ideas.
• Supporting creativity; Encourage others to share innovative and creative ideas and creates a team culture that supports the process.
• Relevance check: Ensure new ideas align with divisional strategies and identify situations appropriate for innovations.
• Responding to change; Encourage the division to respond positively to new experiences and to embrace change.
  
  

• Change implementation; Implement changes successfully through effective utilisation of change plans and resources.
• Impact of change; Monitor the impact of change in their division and responds to consequences accordingly.
• Dealing with resistance; Act as a change agent to highlight the benefits of change and deal with resistance accordingly.
  

Foster Collaboration

The ability to work effectively with people and build relationships to facilitate mutually beneficial outcomes.

• Positive reinforcement; Promote inter-team success across divisions.
• Encourage input; Foster an atmosphere where everyone can voice their concerns or ideas without fear of criticism, or ridicule.
• Information sharing; Embed teamwork and information sharing in daily operations.
• Teamwork culture: Build trust-based relationships and effective teams.
• Culture and diversity; Show sensitivity for different points of view and the underlying motivations values and needs of others.
• Conflict handling; Address conflict promptly and constructively through the implementation of appropriate conflict resolution strategies
• Managing interests; Create win-win situations with other teams or stakeholders.
  

Develop Talent

Motivate others by providing direction and inspiration. Continuously seeks to develop value adding capabilities and competencies of self and others through, coaching, constructive feedback and learning and development opportunities.

• Empowerment: Delegate responsibility and authority effectively to develop people’s capabilities and technical expertise
• Dealing with poor performance; Effectively manage poor performance issues guiding others towards excellence.
• Feedback & development; active in support and development by acting as a coach and mentor.
• Direction: Provide staff with clear direction and objectives, ensuring they understand expectations
• Reward & recognition; Apply appropriate rewards for the purpose of recognising and enhancing optimal performance.
• Learning: Motivate and inspire others to perform to their best encouraging them to learn and reflect Well- being; Integrate the Owners’ well-being values in daily operations.
  

Communicating & Influencing

The capacity to present clear, transparent, and effective two-way communication to expand understanding and influence others.

• Clarity and transparency; Promote open, honest, and transparent communication and information sharing processes.
• Building an argument; Persuade others, using evidence-based knowledge, modifying approach to deliver message effectively.
• Influencing others; Use a range of skills and strategies to persuade and influence various target audiences.
• Achieving agreement; Synthesis the complex viewpoints of others, recognise where compromise is necessary and brokers agreement.
• Communication effectiveness; Challenge the views of others in an open and constructive way.
• 2-way communication & active listening; Able to convey information clearly and consistently in one-to-one settings, inter-departmental meetings, and public presentations
  
  

• Information cascade: Make sure that information is cascaded accurately, and people receive correct and consistent messages.
  

Drive Excellence

The drive to meet or exceed performance objectives and deliver business results. Focus on stakeholder satisfaction both internal/external and deliver a quality service or product to the agreed standards.

• Managing own performance; Take the initiative to gather feedback from various departments to improve own performance.
• Result focus: Assess the means to increase probability of reaching ambitious objectives and mitigates the risk.
• Commitment: Embody a 'can-do' attitude and work outside his / her comfort zone to develop new opportunities
• Initiative; Take responsibility for resolving issues both within, and where necessary outside, their normal remit.
• External customers: Actively work with key customers and stakeholders to resolve complex problems and respond to requirements.
• Internal customer focus: Use customer feedback loops to continuously improve processes and services.
• Managing Expectations; Manage customer expectations, so they are high but realistic.
  

Planning & Organizing

Plan and works in a systematic and organized way. Monitor progress towards objectives.

• Prioritizing; Effectively manage multiple priorities.
• Planning: Implement the use of planning tools and processes for effective integration to ensure congruence across divisions
• Objective setting; Translate business objectives into team and divisional objectives.
• Monitoring: Build controls and contingencies into projects to account for changing work priorities, deadlines, and milestones
• Deliverables: Monitor allocation of resources, anticipating changing requirements that may impact work delivery
• Improvement; Embody a culture of continuous quality improvement relating to tasks and objectives.
• Drive for success; Take an energetic and enthusiastic approach, seeing things through to completion, and inspiring others to do the same.
  

WORK CONDITION

Physical Effort

• Sedentary job; regular working hours, during which the jobholder is operating a computer for most of the time.
• Frequently, walk around to monitor the interaction with various internal and external stakeholders, participating in management meetings, training, seminars, and engaging with the team.
  

Work Environment

• Work in Borouge Head Offices in Abu Dhabi for majority of the time in an air-conditioned office environment.
• As required, undertakes business trips to Borouge’s Offices in Singapore, and Borealis collaboration meetings.
  

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