Manager Industry Solutions-Training

Job Description

About the team you are joining

Reporting to the Regional Head Commercial Products & Services, the Manager Industry Solutions Training will be responsible for selling and promoting IATA training products/services to defined customer categories and prospects. They will be accountable for achieving the revenue targets and developing new business opportunities for the sales pipeline. In addition, they are the regional product specialist for IATA training.

What your day would be like

• Plan and execute sales activities for IATA Training products in coordination with the Regional Head Commercial Products & Services, meeting the revenue target(s) and acquiring new customers. This will include account management, securing extensions of existing deals/renewals, and up-/cross-selling with existing customers. Adjust as necessary with a changing environment.
• Identify new markets, segments, opportunities, and customers to continuously grow the business, including lead conversion during campaigns.
• Work closely with Marketing and other sales channels on lead conversion during sales campaigns.
• Ensure application of the chosen sales methodology and techniques (currently Sandler) and usage of corporate tools
• Lead and direct customer engagement and negotiations as required. Work closely with local offices to improve local commercial performance.
• As a Regional Product Expert, develop and maintain subject matter expertise in IATA Training, reducing the need for product manager involvement in the sales process.
• Represent IATA and its P&S in the region and with regional external stakeholders, actively contributing to targeted customer satisfaction levels with IATA P&S
• Monitor the market, selected customer profiles, competition trends and behaviours on behalf of the Regional Head and/or for own target category and prepare sales plan for own target category as part of the regional sales plan.
• Ensure timely and accurate reporting, and up to date status of sales pipeline.
• Successfully collaborate with regional colleagues and head office Lines of Business (LOBs), Product Managers (PMs), and support functions
• Provide feedback on pricing, product, functionalities to LOBs and PMs, contribute to product roadmaps and new product development (NPD)
• Support OTC and Customer Service activities where needed.
• Monitor commercial debts and achieve targeted bad debt levels.
• Any other tasks as requested by the Regional Head Commercial Products & Services
  
  

We would love to hear from you if

• Proven ability to work in a sales team and to achieve targets within a highly dynamic sales environment;
• Strong interpersonal skills, ability to build sustainable relationships with stakeholders.
• Ability to absorb skills, techniques, attitudes, and behaviours required to execute the job according to our chosen sales methodology.
• University degree in business administration, marketing, economics or another relevant discipline.
• Minimum 8 years' experience in an international commercial / sales function.
• Aviation industry background is desired.
• Excellent PC skills, particularity with MS Office Programs (Word, Excel, Power Point, Outlook, Teams) and MS Project as well as familiarity with databases and a CRM tool such as Salesforce.com
• Excellent oral and written communication skills in English; knowledge of additional languages would be an asset (Arabic / French)
  
  

Apply Now!