Marine Services Supervisor

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Bereit, mit uns die Zukunft zu gestalten?

Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu prägen.

Unsere Hellmann-Kultur basiert auf vier Werten: Verantwortung, Unternehmertum, Weitblick und Zuverlässigkeit. Du findest dich in diesen Werten wieder? Dann werde Teil unserer FAMILIE – mit rund 10.000 Mitarbeitenden an über 200 Standorten weltweit.

For the better. Together.

• As a Marine Services Supervisor, you will be primarily responsible for coordinating with customers to provide regular updates on daily operations, managing new business inquiries, and offering effective solutions for the delivery of shipments on board vessels. Your role will involve close coordination with both origin and destination offices to ensure smooth and timely operations, Maintain & update HMS portal, including generating purchase orders PO’s, processing billing, and uploading all the necessary documents
  
  

About The Job

• Business development with Existing customers
• Liaise regularly with customers for new business / shipment enquiry / Providing new quotation / Providing various logistics solutions, including sales visit.
• Get customer approval on Job / shipment confirmation .
• Initial execution of new shipments with HMS offices / Network office.
• Involvement with work improvement by registering service failures.
• All Shipments must be executed with a Quotation to the customer
• Follow up from initial shipment execution to end delivery / on board delivery
• Follow up with overseas office on shipment booking, flight / shipment schedule, pre-alert, shipment tracking, on board delivery date, POD collection.
• Notify additional delivery charges or revision on cost to customer, if any change in Quote required
• Notify any discrepancy in Shipment details.
• Ensure PODs are uploaded in Portal with accuracy.
• Handing over shipment file to billing or accounting team for final invoicing with summery of charges / Cost Accruals and with Overseas Debit Note (wherever available).
• Network Office Enquiry for Rates and Shpt executions by Air / Sea / Local Delivery.
  
  

Day – Day activities on local

• Arrange cargo pickup based on the supplier’s purchase order (PO) and customer instructions.
• Coordinate with suppliers to schedule the collection of goods and transfer them to the designated warehouse.
• Ensure relevant shipment details are entered into the HMS portal (handled by the back-office team).
• Upon receiving shipping instructions, submit freight rates to the customer and obtain dispatch approval.
• Coordinate with the Export Team (Air & Ocean) to arrange bookings to the specified destination as per customer requirements.
• Share the pre-alert from the HMS portal with both the customer and the destination team.
• If Hellmann is responsible for customs clearance at the destination, forward all required documents to the appropriate destination office.
• Upload all vendor invoices to the HMS portal.
• Share a proforma invoice with the customer for PO issuance.
• Generate the final invoice upon receiving the customer's PO and entity billing details.
  
  

About You

• Skills & Competencies: Care & Connect, Communication, Entrepreneurship, Innovation & Change, Personal Development, Responsibility & Reliability, Empowering Others, Business Acumen
• Education: Apprenticeship in Logistics Management required; Associate's Degree or relevant experience in Logistics Management preferred
• Languages: Proficient in national language; Elementary in English
• Work Experience: Experience in airfreight import operations; Leadership experience, overseeing similar teams or frontline staff, with responsibility for daily operations
  
  

About Our Benefits

• A strong Team Spirit and a lot of fun together
• A safe, multi-cultural and inclusive environment
• Individual opportunities for growth and development
  
  

Inklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabhängig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identität: Wir freuen uns darauf, dich kennenzulernen!

Wenn dich diese tolle Chance begeistert und du die passenden Voraussetzungen mitbringst, dann klicke auf BEWERBEN!

Hast Du noch Fragen? Dann wende dich bitte an unseren zuständigen Recruiter*in.