Membership Sales Specialist
Agile Consultants
Date: 3 weeks ago
City: Sharjah
Contract type: Full time

Job Title: Membership Specialist
Location: Sharjah
Salary: AED 6,000 – 7,000 + Commissions
Job Code: 278/002/019
Industry: Gym & Recreation
Job Brief:
Our client is seeking a dynamic and customer-focused Membership Specialist to join their team. The Membership Specialist will be responsible for driving membership sales, delivering excellent customer service, and supporting retention efforts. This role plays a key part in creating a welcoming experience for both prospective and current members while achieving sales and service targets.
Job Responsibilities:
- Serve as the first point of contact for prospective members by providing tours, explaining services, and highlighting membership benefits.
- Generate new membership sales through walk-ins, referrals, outreach, and follow-ups.
- Maintain accurate records of leads, inquiries, and conversions using CRM or membership software.
- Assist with membership renewals, upgrades, freezes, and cancellations in a professional manner.
- Support retention initiatives by building strong relationships with members and addressing concerns promptly.
- Collaborate with marketing and operations teams to execute promotions and events.
- Meet and exceed monthly membership sales and retention targets.
- Provide exceptional customer service at all times, both in person and through phone/email.
- Stay updated on company services, programs, and promotions.
- Contribute to creating a welcoming, motivating, and community-focused environment.
Job Requirements:
- High school diploma or equivalent; a degree in Business, Marketing, or Hospitality is a plus.
- 2+ years of experience in customer service and sales roles within the gym/fitness industry.
- Strong interpersonal, communication, and presentation skills.
- Goal-oriented with a proven ability to meet or exceed sales targets.
- Professional, approachable, and customer-focused attitude.
- Proficiency in MS Office and CRM/membership management software.
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