Messaging & Collaboration architect

Dicetek LLC


Date: 10 hours ago
City: Abu Dhabi
Contract type: Contractor
Job Purpose

The role of a Engineer is part of the Core Delivery team aligned to a particular Technology service to create and deliver technology solutions to enable business value.

Qualifications & Experience

  • Knowledge of Azure Active Directory, Federation services,
  • knowledge on Cloud IaaS, PaaS & SaaS
  • setting up integration with other messaging gateway & security components.
  • knowledge of O365 architecture for in consideration of Exchange Hybrid environment
  • knowledge of setting up O365 compliance messaging policy.
  • basic Knowledge on Microsoft 365 security products and features
  • Good Knowledge & experience of Exchange online and Migration Experience
  • Good Technical Skill is to setup & managing Veritas Enterprise vault.
  • Good Experience in Enterprise email migration from on prem to cloud, On prem to on prem etc.
  • Good Experiencee in Email migration through Tool from On prem to on prem Exchagne / on prem to office 365 etc
  • Skill to set up exchange & Enterprise Vautl environment.
  • Knowledge and concepts of Azure AD identity-based security and integration of other application through Azure AD.
  • Good troubleshooting and technical experience on Messaging & collaboration services.
  • Must have some Microsoft certifications.
  • Knowledge of Active Directory, windows environment.
  • Experience of Financial organization is preference to plan security controls on application.
  • Knowledge of Exchange on prem, Exchange online, Teams, backup solution
  • Good communication skills
  • Good knowledge and experience of managing services, Incidents, Problem management,
  • Basic knowledge of One drive for business, SharePoint online storage policies and data management.
  • Knowledge Managing admin tasks of product like MS Teams, Exchange online, Azure Information protection, DLP, Microsoft Cloud App security.
  • Experience of managing Microsoft Teams and connecting SAAS platforms.

Role Description

  • Responsible for the Technical design, build, implementation, of O365 products such as Exchange on Prem, Exchange online including Hybrid setup, Archiving solution like Enterprise vault, Azure information protection, etc.
  • Responsible for managing Exchange Hybrid setup with migration of Office 365 mailboxes.
  • Resolving all technical issues related to owned app and the integration with other supported platforms.
  • Setting up Exchange and Enterprise Vault environment from scratch.
  • Disaster recovery and Exchange role recovery
  • Email restoration from Exchange online and On prem
  • Complete end to End Messaging & collaboration ownership for technical support.
  • Responsible to Manage all Admin activity and troubleshooting of major issues during incidents.
  • Responsible to coordinate with the vendor to work in the RCA
  • Work on the incident trending and look for the solution & automation to minimize the manual tasks.
  • Managing End to End DR technical planning & execution for the services part of scope.
  • Work on the tasks delegation and prepare SOP to handover the tasks to L2 Team members.
  • Responsible for discussing the business requirements for the services integrated with Messaging & collaboration.
  • Work with Internal stakeholders to discuss, plan, design and troubleshoot the issue.
  • Manage L2 Team members escalation and align them with the direction for future troubleshooting
  • Management of Problem Tasks and troubleshooting of the major issues...
  • Responsible to handle Incidents, Problem management, BAU tasks

Years Of Experience

  • Overall, 8-10 years of experience in messaging & collaboration environment-
  • 10 years of handling technical configuration experience and min 5 years in M365 planning & Implementation experience

What technical skills are required to be successful in this role?

  • Good hands-on Technical Experience with Exchange On prem , Exchange online and Enterprise vault with legacy version understanding.
  • Hands on Experience on Exchange on prem setup, office 365 Hybrid configuration , Entrprise vault and Migration
  • Understanding with Azure AD, ADFS
  • Good Hands-on email archiving solution implementation & troubleshooting.
  • Background in Windows Desktop/server Deployment and Management
  • Experience of office 365 security products.
  • Scripting knowledge in PowerShell
  • Certifications – Microsoft 365 or similar.

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