MICE Sales Manager

VerifiedJobs.ae


Date: 2 weeks ago
City: Fujairah
Contract type: Full time
Job Description

First impressions count. To get our guests memorable experiences off to an unforgettable start, were looking for a MICE Sales Manager - Weddings Specialist who can make events feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day

Every day is different, but you'll mostly be responsible for:

Duties And Responsibilities

FINANCIAL RETURNS

  • Monitor competitors activities and assists in marketing intelligence.
  • Refer sales leads to appropriate personnel within the InterContinental Hotels Group.
  • Sell to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
  • Serve existing business through management of account bases.
  • Develop and maintain a regular pattern of sales calls
  • Provide direction on, and conducts market research and analysis.
  • Travel when required to promote the hotel and develop potential business.
  • Monitor existing business and inputs into sales strategy meetings to maximize business.
  • Grow existing business and establishes and pursues leads which will develop revenue opportunities.
  • Initiate and prepares tenders for business.
  • Assess sales and marketing data.
  • Assist with the preparation of seasonal promotions
  • Assist in the evaluation of sales and marketing activities.
  • Analyze sales mix and likely impact on hotel goals.
  • Actively solicit and book business following hotel standards.
  • Attend Industry Exhibitions to represent the hotels in front of prospect clients.
  • Grow existing business and establishes and pursues leads which will develop business
  • Initiate and prepares tenders for business
  • Monitor existing business and inputs into sales strategy meetings to maximize business.
  • Serve existing business through management of account bases
  • Manage Accounts and ensure the constant generation of new corporate prospects for self

PEOPLE

  • Work within the companys Human Resource Management System to ensure the departmental performance of staff is productive.
  • Prepare detailed induction programs for new staff.
  • Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation.
  • Ensure training needs analysis of your departmental staff is carried out and training programs are designed and implemented to meet needs.
  • Actively work at developing your staff and identify high potentials.
  • Maintain training records for all direct reports and ensure they do the same for their staff.
  • Conduct probation and formal performance appraisal in line with company guidelines.
  • Coach, counsel and discipline staff, providing constructive feedback to enhance performance.
  • Regularly communicate with staff to maintain good relations.

Guest Experience

  • Conduct client interviews to touch-base feedback and create future opportunities
  • Entertain clients three times minimum per week to break the ice / promote the hotels facilities and to grow relationships
  • Plan and conduct familiarization tours and site inspections.
  • Demonstrate service attributes in accordance with industry expectations and company standards including:
  • Being attentive to guests.
  • Accurately and promptly fulfilling guests requests.
  • Anticipate guests needs.
  • Maintain a high level of knowledge which affects the guest experience.
  • Demonstrating a service attitude.
  • Taking appropriate action to resolve guest complaints.
  • To host fam trips and provide the necessary support

Qualifications And Requirements

Bachelors degree / higher education qualification and prior experience in MICE and Leisure business development. Strong knowledge of local businesses and business trends required. Must speak English. Other languages preferred.

Apply Now!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Service Engineer Elevators

Atlas Marine Services Pte Ltd, Fujairah
1 week ago
DescriptionDo technical/periodic inspections of elevatorsWork with the technical team and field service engineers.Do planned, preventive, and corrective maintenance for elevatorsTroubleshoot and identify complex elevator malfunctionsDo electrical and mechanical repairs and adjustmentsDo major mechanical repairs, replacements, and adjustmentsCarry out technical site surveys, modernisation and retrofitsWork effectively as a team member and with customers to provide quality serviceKeep detailed records of your...

VIP Guest Butler – Al Dana Island, Fujairah - Night Shift

Deluxe Holiday Homes, Fujairah
2 weeks ago
Role SummaryWe are seeking a dedicated, customer-obsessed VIP Butler to serve our premium guests at Al Dana Island villas. This role goes beyond traditional support and focuses on delivering personalized, luxury guest experiences. You will act as the guest’s primary point of contact for all requests, ensuring comfort, convenience, and complete satisfaction throughout their stay.Key Responsibilities Serve as a VIP...

Fujairah - Customer Enquiry Executive, Marine Services

Inchcape Shipping Services, Fujairah
4 weeks ago
We have an exciting opportunity to join Inchcape Shipping Services.With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 240 offices to help our partners connect to a smoother, smarter ocean.We empower our people, and our values are at the center...