Mini Bar Attendant

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

Join our dynamic team as a Mini Bar Attendant at our luxurious hotel in Dubai, United Arab Emirates! We're seeking a detail-oriented and customer-focused individual to ensure our guests have an exceptional in-room dining experience.

• Restock and maintain mini bars in guest rooms, ensuring all items are fresh, properly arranged, and fully stocked
• Conduct daily inventory checks and report any discrepancies or low stock levels
• Process accurate billing for consumed mini bar items
• Clean and sanitize mini bar units and surrounding areas
• Respond promptly to guest requests for additional mini bar items
• Collaborate with housekeeping staff to coordinate mini bar service during room turnovers
• Maintain detailed records of stock levels, guest consumption, and billing
• Assist in identifying popular items and suggest improvements to the mini bar offering
• Ensure compliance with all health and safety regulations
• Provide exceptional customer service, addressing any guest concerns or special requests
  
  

Qualifications

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Strong attention to detail and excellent organizational skills
• Proficiency in basic math and computer operations
• Ability to operate mini bar refrigerators and point-of-sale systems
• Excellent communication and interpersonal skills
• Customer-focused mindset with a friendly and professional demeanor
• Physical ability to lift and carry supplies, and walk for extended periods
• Knowledge of food and beverage inventory management
• Familiarity with hotel policies and procedures
• Ability to work independently and as part of a team
• Quick and accurate decision-making skills
• Multilingual skills are a plus, given Dubai's diverse international clientele
• Flexibility to work various shifts, including weekends and holidays