Mortgage Service Desk Officer - #33629
Flow Financial & Technology - Flow Talent
Date: 1 week ago
City: Dubai
Contract type: Full time
The Role
A leading bank is actively hiring a Mortgage Service Desk Officer for their Dubai office. Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion. Key aspects of the role include: - Act as the primary point of contact for mortgage clients providing excellent customer service. - Check the customer profile in the system and suggest/provide relevant/revised mortgage rates to the line manager to enable customer requests to be actioned. - Coordinate with relevant internal departments to fulfill client requests within the agreed turnaround times. - Maintain accurate and up-to-date customer records in the bank's systems. - Provide after-sales service to mortgage clients, addressing any post-purchase issues or concerns.
Requirements
To be successful you will need to meet the following: - Only Candidates based in the UAE will be considered. - Bachelor's degree in relevant specialisation. - Minimum 1 - 2 years' customer service experience within the Banking industry with knowledge of Retail banking products. - Must have a good understanding of mortgage products. - Excellent communication skills in English and Arabic. - Committed to providing excellent customer service and resolving client issues effectively. - Applicants should be available for face-to-face interviews in the location mentioned above.
About the company
Flow Talent have been sourcing the best Banking, Technology, Financial Services & Legal professionals locally and internationally for leading organisations across the Middle East region since 2018. Through years of experience, we know there is significant demand for highly skilled professionals and pride ourselves on having the highest calibre candidates. As a team, we strive to help our clients achieve operational and business excellence by identifying quality talent, quickly, through our collaborative approach. Flow place professionals in the following sectors: - Banking & Financial Services - Digitalisation & Technology - Legal & Compliance We help our clients with: - Contingent Recruitment: - Retained Recruitment - Emiratization and Saudization - Market Entry
A leading bank is actively hiring a Mortgage Service Desk Officer for their Dubai office. Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion. Key aspects of the role include: - Act as the primary point of contact for mortgage clients providing excellent customer service. - Check the customer profile in the system and suggest/provide relevant/revised mortgage rates to the line manager to enable customer requests to be actioned. - Coordinate with relevant internal departments to fulfill client requests within the agreed turnaround times. - Maintain accurate and up-to-date customer records in the bank's systems. - Provide after-sales service to mortgage clients, addressing any post-purchase issues or concerns.
Requirements
To be successful you will need to meet the following: - Only Candidates based in the UAE will be considered. - Bachelor's degree in relevant specialisation. - Minimum 1 - 2 years' customer service experience within the Banking industry with knowledge of Retail banking products. - Must have a good understanding of mortgage products. - Excellent communication skills in English and Arabic. - Committed to providing excellent customer service and resolving client issues effectively. - Applicants should be available for face-to-face interviews in the location mentioned above.
About the company
Flow Talent have been sourcing the best Banking, Technology, Financial Services & Legal professionals locally and internationally for leading organisations across the Middle East region since 2018. Through years of experience, we know there is significant demand for highly skilled professionals and pride ourselves on having the highest calibre candidates. As a team, we strive to help our clients achieve operational and business excellence by identifying quality talent, quickly, through our collaborative approach. Flow place professionals in the following sectors: - Banking & Financial Services - Digitalisation & Technology - Legal & Compliance We help our clients with: - Contingent Recruitment: - Retained Recruitment - Emiratization and Saudization - Market Entry
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Regional Sales Manager, Dubai Enterprise
Palo Alto Networks,
Dubai
3 hours ago
Company Description
Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
Quality Inspector (Process/ Final inspection, Data book).
NOV Inc.,
Dubai
2 days ago
NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.
Job Summary.
Perform wide variety of Inspection and Quality control operations of a Visual, dimensional, and functional nature, making necessary critical observations, tests, or competing appropriate documentation as Required
Perform inspections on PCE -BOP’s & BOP components.
Perform source inspections at facilities.
Prepare...
Music Teacher
Security Forces Hospital Riyadh,
Dubai
2 days ago
Enabling the success of students and helping in academic achievement to reach their potential through the implementation of the SABIS curriculum and philosophy and through the consistent use of the SABIS teaching methodology
Key Responsibilities:
Teaching using the provided lesson plans (may also be asked to develop such plans based on provided pacing charts as relevant and needed) for their...
