MSP Recruitment Consultant - #58140

Pontoon Solutions

Date: 1 week ago
City: Abu Dhabi
Contract type: Full time
About The Role

MSP Recruitment Consultant optimizes efforts to service clients in a high quality, cost effective manner for multiple work locations. Directs and controls all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process compliance. Scope of responsibility will be on an expanded geographic territory or national level with a focus on advising the client on talent acquisition and contingent labor best practices. Works under minimal supervision.

General Responsibilities

What you’ll be doing

  • Influences internal buyers or hiring managers regarding their talent acquisition needs.
  • Provides consultative support to end users to clarify job responsibilities, skills, and other requirements of specific requisitions.
  • Creates custom talent acquisition strategies per requisition based on hiring managers’ talent challenges.
  • Works with internal team including Program Managers and Coordinators/Specialists, to ensure uniform results to the client, suppliers, and candidates.
  • Offers subject matter expertise specific to talent acquisition, domain knowledge, industry, contingent labor, etc.
  • Provides insight and guidance to Engagement Coordinators regarding requisition supplier distribution and resume shortlisting strategies.
  • Guides customers through the management of all stages of requisition activity using VMS technology.
  • Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high-quality results.
  • Provides adequate oversight, training and leadership to ensure end user community and supplier partnerships reach potential.
  • Works with Supplier Partnership Manager to identify any supplier gaps within the program or areas of expanded opportunity for the existing supplier community.
  • Establishes, fosters and maintains positive working relationships with Pontoon MSP suppliers through regular phone and in-person contact.
  • Manages and coordinates client and supplier community interactions within assigned market area or skill set.
  • Assists Program Manager and Supplier Manager to facilitate program Standard Operating Procedures (SOP) training and updates to supplier community on a regular basis to ensure understanding and compliance.
  • Communicates program procedural changes and updates to local Pontoon MSP suppliers and client users while providing all procedural updates in a timely manner. Oversees and ensure suppliers appropriately manage employee on-boarding, employee relations issues, orientations, performance reviews, and off-boarding activities.
  • Establishes and maintains a proactive, positive working relationship with client end users through regular phone and in-person contact.
  • Performs site visits and promotes communication with the client end users within assigned market area or skill set.
  • Assists with supplier assessment efforts and updates as needed.
  • Participates in special projects and performs other duties as assigned.

About you


  • Completion of post-secondary education in a related field or 2 years of equivalent related work experience desired, but not required.


  • Minimum of five (5) years managerial/supervisory experience in the service provider industry.

Knowledge, Skills & Abilities

  • Skilled in communicating effectively verbally and in writing to include strong documentation skills.
  • Ability to establish and maintain effective working relationships and handle difficult conversations.
  • Proven track record measured by customer service levels and satisfaction, SLA’s and KPI’s, increased responsibilities, and working relationships with colleagues and management.
  • Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.
  • Ability to work independently through proper time management.
  • Experience in internal or staffing related field with a focus on talent acquisition preferred.
  • Ability to apply data and subject matter expertise in a business development or strategic selling capacity.
  • Travel is required.
  • Proficient with Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 30-01-2024

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