Nursing Unit Manager

JOB DESCRIPTION

Key Responsibilities of the role :

• Liaising with Nursing and Midwifery Senior Leadership
• Management of Clinical Practice
• Performance Improvement/Risk Management
• Promoting Customer Service standards
• Adhering to the Occupational Health and Safety, Materials Management, and Maintenance standards
• Ensuring Personal Effectiveness
  
  

RESPONSIBILITIES

Key Responsibilities of the role Corresponding Key Activities performed by the role

Liaising with Nursing and Midwifery Senior Leadership

Works with the senior nursing and midwifery leadership to ensure efficient healthcare delivery

Acts as a focal point for all healthcare issues related to nursing and midwifery

Participates in budget preparations and budget control for respective nursing and midwifery unit/ward

Provides senior nursing and midwifery leadership with clinical and administrative reports

Supports and works in partnership with nursing and midwifery executives in setting the strategic direction for the nursing/midwifery department

Involves in Nursing Task-force and Committees at SEHA and external parties

Leadership

Takes a lead role in coordinating hospital services during their shift.

Supports an environment that allows staff to acquire skills, and identifies and develops new ideas that ensure commitment to the organizational goals.

Addresses the immediate legal and ethical dilemmas in a professional, collaborative manner and refers to the relevant person for action.

Participate in the recruitment process by conducting staff and charge midwives interviews

Assist in external midwifery licensing procedures

Takes a lead role in managing disasters, codes, and incidents as per the Organization’s policy and procedures.

Provides leadership in critical thinking, conflict management, and problem-solving.

Responsible for developing or reviewing guidelines/policies related to Midwifery and Obstetrics across the system

Responsible for implementation and sustainment of best evidence-based practices in the Midwifery/Obstetrics fields

Maintains appropriate contact with the organization's nursing and midwifery executive/administrator “on-call” providing timely and accurate information.

Monitors and evaluates appropriate utilization of staff in collaboration with the nursing and midwifery team.

Responsible to ensure that bed allocation and staff skill mix are appropriate for patient condition

Collaborates with personnel from non-nursing and midwifery department/disciplines regarding issues that may negatively impact patient care; facilitate solutions as needed

Participates in committees, and task-forces that are interdisciplinary or interdepartmental; may be required to chair, co-chair, or lead such groups.

Acts as a change agent for the organization.

Management of Clinical Practice

Facilitates effective patient flow utilizing bed capacity and staffing resources appropriately.

Monitors and reviews staff skill mix and in accordance with patient acuity uses available information to align staffing and workload.

Builds relationships with staff, peers, and colleagues to support interdisciplinary and interdepartmental planning, aimed at improving patient outcomes.

Works closely with the multidisciplinary team to ensure a holistic approach in midwifery / obstetric practices

Promotes continuity of care that is patient-centered, outcome-oriented, and focused on discharge planning.

Ensures that quality standards of nursing and midwifery documentation are maintained according to organizational policy.

Performs hospital rounds to assess, identify problems, determine solutions, and guides teams in the clinical and operational management of services.

Communication

Liaises effectively with other health care providers both internal and external to the organization.

Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy

Facilitates effective communication between the patient, family, and the interdisciplinary health care team as required.

Communicates with all unit(s) /departments as appropriate, to maximize efficiency and expedite the admission, transfer, and discharge process.

Uses information technology to access, transmit and produce information as necessary.

Performance Improvement/Risk Management

Supports a culture of performance improvement.

Lead/Participate in Quality Improvement Projects related to Midwifery Practices

Monitors and evaluates the quality of nursing and midwifery care provided.

Provide ongoing support, feedback, and performance focus in addition to remedial actions for midwifery staff if needed

Actively participates in accreditation activities.

Undertakes patient and environmental risk assessments and documents corrective action to improve patient outcomes as required.

Audits comply with organizational documentation standards.

Supports and participates in ongoing educational and research programs within the Nursing and Midwifery Department and the organization.

Supports and participates in the implementation of evidence-based practice to promote clinical knowledge and a research-based clinical practice environment.

Monitors and supports the organizational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service.

Responsible for the coordination, monitoring, and reporting of incidents occurring within the organization after business hours facilitating corrective or preventative action as required.

Responsible for minimizing exposure to incidents of infection/cross-infection of patients, staff, visitors, and the general public. Ensures staff adheres to the infection control policies and procedures of the organization

Monitors compliance with International and Department of Health Patient Safety Goals

Reports on nursing and midwifery department activity e.g. sick leave and occupancy rates

Education

Supports the staff to provide a suitable environment for patient and family learning

Is a clinical/administrative resource

Engages in health promotion activities in the organization and community

Professional Responsibilities

Identifies and utilizes various mechanisms to assist in the development of managerial and leadership skills.

Utilizes internal educational resources and external agencies to assist with the development of managerial competencies.

Develops and achieves annual performance criteria/goals in conjunction with the Line Manager.

Actively involved in Risk Management, Infection Control, and Patient Experience committees relevant to the practice

Attends and participates in the orientation and other hospital-based programs as agreed with the Line Manager.

Maintains and updates own professional development through relevant educational activities.

Maintains and updates a professional portfolio.

Initiates action and reports to the appropriate manager, when staff behavior and/or performance does not meet professional standards.

Effective and efficient utilization of human resources, consumables, and equipment.

General

This job description is not definitive and following periodic review may be subject to change.

The nursing/midwifery supervisor will also be expected to contribute to the wider corporate and organizational development needs as appropriate within the scope of practice.

The nursing /midwifery supervisor will be expected to ensure compliance with the requirement of the Health and Safety regulations of the organization.

Upholds the organization's customer service standards at all times.

Facility-specific Responsibilities of the role Corresponding Activities performed by the role

SEHA Compliance guidelines Corresponding Activities performed by the role

Complying with Policies, Procedures, and Practices of the SEHA facilities and other regulatory requirements

Complying consistently with facility policies, procedures, and practices and ensuring alignment with SEHA facilities policies

Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames

Maintaining Confidentiality Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy

Promoting Customer Service standards

Assuming the role of a brand ambassador for the facility and promoting a customer-focused philosophy in dealing with any stakeholders

Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility

Performing any other duties as may be assigned relevant to the basic responsibilities of the role

Adhering to the Occupational Health and Safety, Materials Management, and Maintenance standards

Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines

Understanding and adhering to emergency preparedness plans/policies

Ensuring Personal Effectiveness

Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position

Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies

Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care

Complying with any regulations related to mentoring, training, and development of UAE nationals staff

Required:

QUALIFICATIONS

Required:

• Bachelor of Science degree in Nursing or equivalent qualification of NLT
  
  

3 years of study duration from an accredited program;

• AND Valid/Current national license.
• AND BLS
  
  

Desired:

Certificate of post-graduate diploma in nursing/midwifery or Healthcare or

management or administration field

• International accreditation experience.
  
  

Required:

• NLT 6 years of clinical experience in an appropriate &
  
  

relevant healthcare settings post qualification and

• NLT2 year in Senior Charge Nurse (S. C.M.) position, OR
  
  

NLT 3 years in a Charge Nurse Position.