Office Assistant - Customer Affairs

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Office Assistant and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

As an Office Assistant, you will provide basic administrative or general office support. This role is typically focused on the completion of standardised tasks and work routines.

In This Role, You Will

• Pack, sort and distribute documents/mail items in an organised and timely manner, ensuring this is done as per agreed guidelines and pre-defined procedures, where relevant. Highlight discrepancies or exceptions to the supervisor.
• Prepare standard documents for distribution to internal and external departments as per department requirements. This includes photocopying, collating, scanning, faxing, laminating, binding etc.
• Maintain general logs or standard reports as per department requirements, forwarding for or obtaining management approval where required. Ensure information is accurate and up to date. This includes basic data entry for timekeeping, forms, applications etc.
• Maintain files as per department requirements. Ensure filing is organised and up to date, discarding or recycling outdated documents outside of the storage period.
• Ensure hardware assets are in working order (photocopier, telephones, fax etc).
• Order and maintain office stationary supplies, keeping logs of all transactions.
• Provide routine services, including typing, tracking appointments and contacting clients, as well as providing general office administration assistance. Update section staff members on various issues such as meetings, interviews, tests etc.
• Specific to dnata Travel management department.
• Provide driving services for the department heads and maintain company vehicle.
  
  

Qualification

To Be Considered, You Must Meet The Below Requirements

• Experience in an administrative or office environment.
  
  

You'll Have An Edge If You Have

• Computer literate with working knowledge of Word, Excel etc.
• Other languages besides English
  
  

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.