Office Coordinator (Housekeeping & Guest Relations)

Deluxe Holiday Homes is Dubai’s leading vacation rental management firm, offering an extensive range of services including vacation rentals, property management, real estate brokerage, and more. We manage over 700 properties and employ a dedicated team of over 240 professionals, driven by innovation, professionalism, and excellence.

About the role:

We are looking for a an Office Coordinator who is responsible for managing and coordinating housekeeping and Guest Relations operations in residential property. The role involves organizing daily activities, handling administrative tasks, assigning duties to housekeeping staff, and ensuring that rooms and common areas are maintained to high standards of cleanliness and organization. The Coordinator serves as the communication link between the housekeeping team, maintenance department, and guests.

Responsibilities:

• Track and keep record of the routes and time in every activity of the employees using company vehicles (during and in between their work hours).
• Coordinate with Onboarding and Operations Coordinators for schedule management. Upload schedules and assign task through PMS.
• Coordinate with designated departments/employees when necessary.
• Allocate and delegate tasks to the respective team/employee as per work requirement.
• Proper labeling of keys, cards, and remotes.
• Release of keys, cards, and remotes; and ensure record keeping of the same.
• Conduct regular analysis of sheets/tools/tracker used (google sheets/excel), automating or adjusting when necessary.
• Strong attention to detail in every completion of task assigned.
• Maintenance coordination tasks when needed.
• Manage multiple tasks/projects at a time.
• Perform other similar tasks as assigned by the management time-to-time.
  
  
  

Benefits:

• Competitive Salary Package.
• Employment visa & Medical Insurance Plan.
• Air Ticket Allowance.
• Annual Paid leave.
• A great working environment.
• Comprehensive training and support.
• Opportunity to work with multi-cultural environment.
  
  
  

Requirements:

• High school diploma or equivalent; a hospitality management certificate or diploma is a plus.
• 1+ years of experience in a coordinator or admin role.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Knowledge of housekeeping operations and cleaning techniques.
• Leadership and team coordination skills.
• Ability to work flexible hours, including weekends and holidays.
  
  
  

If you believe you're a perfect fit for the opportunity to collaborate with Deluxe Holiday Homes, we encourage you to apply and join our team.