Officer- Front Office (Emiratised role) (Part Time)

First Abu Dhabi Bank (FAB)


Date: 22 hours ago
City: Abu Dhabi
Contract type: Part time

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.



Job Description

Serving the customer and staffs to let determine and distinguish the differences of our bank to other bank services. The Officer is often the first business contact the customer will meet. It is an expectation that she maintains a calm, courteous and professional demeanour at all times, regardless of the customers behaviour. Some personal qualities that an Officer is expected to possess in order to do the job successfully include attentiveness, a well-groomed appearance, initiative, loyalty, maturity, respect for confidentiality and discretion, a positive attitude and dependability.

The Officer is responsible for providing secretarial, clerical and administrative support in order to ensure that municipal services are provided in an effective and efficient manner.

. KEY ACCOUNTABILITIES Job Context

  • Meet and greet visitors to the office
  • Direct or escort visitors if required
  • Co-ordinate with security for any client visit
  • Host visitors whilst they are waiting to be met
  • Assist in the planning and preparation of meetings, conferences and conference telephone calls
  • Act as the point of contact for the Corporate Services department (pantry, stationery, and subscriptions)
  • Receive, direct and relay telephone messages and fax messages, etc.
  • Receive and deliver/forward mail to the concerned staff/office/dept.
  • Stamp all general correspondence if needed/applicable
  • Handling ADNEC Bldg.
  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank.

. Job Context

  1. Maintain the general filing system and file all correspondence
  2. Make preparations for Soft services related tasks
  3. Maintain an adequate inventory of office supplies for FoH
  4. Respond to staff/visitor inquiries
  5. Assist customers for any issues and complaints and direct them to concerned staff/office/dept.
  6. Provide word-processing and secretarial support for soft services unit
  7. Coordinate the repair and maintenance of office equipment
  8. Answer all incoming calls and handle caller’s inquiries at all times
  9. Assist the other staff as requested
  10. Perform other related duties as required for the Soft services unit
  11. Ensure look and feel of the front of house and building entrances is maintained at all times
  12. Adhere to grooming standards at all times
  13. Comply to limited mobile phone use in public/in front of customers
  14. No eating incl. chewing gum at the desk
  15. No cigarettes, no car keys, no makeup, etc. on top of the work desk/station
  16. No messy work desk/station
  17. Always smile, be friendly and approachable
  18. Do not turn your back to customers or use impolite body languag
  19. External support staff manpower coordination

Additional Information

  1. Graduate
  2. Presentable and Excellent communication skills in English
  3. Having a professional outlook and customer oriented approach
  4. Experience in known organization (national/international)
  5. Customer care
  6. Customer behavior/interaction skills
  7. Customer communication skills
  8. Concierge skills
  9. VIP interactions experience
  10. Professional attitude
  11. Perfection to detail

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Waiter/ess - Majlis - Jumeirah Saadiyat Island

Jumeirah, Abu Dhabi
21 hours ago
About Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished...

Specialist, Digital Technical Solutions

ADNOC Group, Abu Dhabi
1 day ago
JOB PURPOSE:Senior systems engineer provides technical leadership, project management and oversight of the multiple digital-business deliverables:Systems of Internal control, performance and conformance monitoring, internal and external compliance, Services assurance and benefits delivery, optimization and cost control, resources utilization, stakeholder engagement, governance and framework setting, demand control and planning. Setup technical application infrastructure and related application dedicated for Oil/Gas industry, Implement...

Chief Medical Officer (CMO)

Czech Rehabilitation Hospital, Abu Dhabi
1 day ago
This is a full-time on-site Chief Medical Officer role located in United Arab Emirates. The Chief Medical Officer will be responsible for overseeing medical operations, utilization management, medical affairs, managed care, and strategic planning on a day-to-day basis.QualificationsStrong background in MedicineExperience in Utilization Management and Medical AffairsKnowledge of Managed Care and Strategic PlanningEffective leadership and communication skillsAbility to make strategic...