Operation Coordinator

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It’s a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work. We even have picking robots in our warehouses to help us do our jobs!

It’s about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. It’s also about our quest to consistently deliver excellence, so we’re always developing to make sure we remain the number one logistics company and a great place to work.

Currently, we are looking for a passionate and energetic Operation Coordinator to be based in the Operations Team. To coordinate and provide support and information in the running of a safe and efficient operation. Working within clear guidelines to help manage individual performance of your team in order to drive operational standardization and delivery of key objectives. To support operative teams to deliver their results following the standards.

In this Operation Coordinator position you will

• Ensure compliance with safety standards, lead daily BBS checks, and promptly investigate incidents.
• Manage inbound, picking, and outbound processes to meet service targets, including task allocation and resource planning.
• Track KPIs such as productivity, quality, attendance, and overtime; conduct reviews and drive accountability.
• Lead onboarding and training through the Excellence School framework; promote upskilling and recognition.
• Encourage improvement initiatives using First Choice tools and share best practices to enhance operations.
• Adhere to company procedures, DHL’s 6-Step Security Framework, and local regulations.
• Ability to lead, motivate, and develop teams while managing change and pressure effectively.
• Strong verbal and written communication skills with the ability to coach and collaborate across teams.
• Skilled in resolving conflicts, interpreting performance data, and making informed decisions.
• Prior experience in warehouse/logistics environments with a proactive, results-driven, and adaptable mindset.
  
  
  

Now, Here’s What We Need From You.

• Previous experience in a warehouse environment
• Can do, passion and right first time attitude
• Ability to manage change processes
• Ability to deliver results under stress
• Coaching and active listening skills
• Problem solving skills
• Communications skills
• Good balance of Results and respect approach
• Ability to drive Standards within the direct team
• Act indepently without direct supervision
• Ability to read and interpret data (Basic) – Graphs and charts
• Conflict resolution
• Intermediate education level
• Various MHE licences, is an advantage
• All Licenses and trainings operating on that site or area (i.e. LSHC requirements, sector or dangerous goods, etc)