Operation Lead, Operations

Amazon


Date: 1 day ago
City: Dubai
Contract type: Full time
Description

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities

Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts

Support and train employees to deliver great service and supervise them in their daily tasks

Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement

Work with other departments to find solutions to address common issues or support needs in areas of key performance

Use data analysis to identify ways to optimise safety, quality and productivity

A day in the life

As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.

You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

Basic Qualifications

  • 1+ years of Microsoft Office products and applications experience
  • High school or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Advanced proficiency in local language in both written and verbal communication
  • Relevant experience working with data analytics and using these metrics to identify problems
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Preferred Qualifications

  • Experience in Lean, Six Sigma and Kaizen techniques
  • Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Q-Express Documents Transport

Job ID: A2998404

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Growth Content Manager (Arabic Speaker)

OKX, Dubai
50 minutes ago
Who We AreAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We...

Commis II -Pastry

Copthorne Lakeview Dubai Investment Park, Dubai
14 hours ago
As a Commis II, you will assist in various kitchen tasks and food preparation. Your role involves learning and refining culinary skills, supporting chefs, and contributing to the overall success of our dining experiences.Key Job Responsibilities:Assist chefs in preparing and executing dishes in different kitchen sections.Follow established recipes and culinary standards with attention to detail.Maintain food quality, taste, and presentation...

MCV Commercial Admin

DP World, Dubai
21 hours ago
Job DescriptionMajor Activities/Deliverables To ensure compliance where appropriate with the Company's procedures and policies in compliance with ISO 45001:2018, 14001:2015 9001:2015 and ISM & ISPS requirements Maintain database of Bidding Enquiries with existing and potential clients and update the CRM system daily. Provide contractual / commercial advise and information to business units and higher management Assist in updating Competitor database...