Operation Specialist
Hillebrand Gori - A company of DHL
Date: 10 hours ago
City: Dubai
Contract type: Full time
Requirement
- Solid knowledge of shipping paperwork required for import & export of sea / air shipments.
- Strong knowledge of international Freight Forwarding, FCL/ LCL and Incoterms
- Strong computer skills (MS office; Knowledge of tracking & tracing system would be great advantage)
- Excellent communication and customer service skills
- 2+ year’s experience in freight forwarding industry
- Hardworking, fast learner, disciplined & ready to become integral part of our dynamic team.
- Receive and enter orders in FLOW (ERP/ tracking & tracing data system). Update system timely for transshipments & arrivals.
- Ensure timely shipping is arranged in accordance with customers requested RDS, RDD & mode /equipment type.
- Handle Full set of Shipping Documents. Check correspondence of BLs, shipping invoices, packing list, COO Etc. Ensure documents are correct and provided on time to clearance agents & customers.
- Coordinate timely import & export customs clearance & deliveries.
- Coordinate with Sales dept. & export offices the timely quotation sent to customer prior shipping.
- Ensure actual invoices from vendors & invoices to customers correspond to quotations. Responsible for costs & invoices booked properly and timely in the Financial Files.
- Maintaining paper file: print file control sheet, keeping copies of shipping docs, orders, quotations, invoices from vendors, invoices to customers, important correspondence.
- For export shipments: researching and planning the most appropriate route for a shipment taking in to account the cost, transit time and security. Obtaining, checking and preparing documentation to meet customs requirements, packing specifications, and compliance with overseas countries' regulations;
- Working closely with customers, HG export offices and third parties to ensure smooth operations to deadlines;
- Provide excellent customer service.
- Maintaining current knowledge of relevant legislation, Carrier’s route changes, political situations and other factors that could affect the movement of freight.
- Shipping documents review: check that data on the shipping invoices, BLs and packing lists are corresponding to each other
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