Operations Executive

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

The main responsibility of the Operations Executive will be to coordinate and execute shipping operations for agency ship calls at Fujairah /Khorfakkan.

Contract: Permanent

Location: Fujairah, UAE (On-Site)

Key Responsibilities:

• Execution of day to day operations: All enquiries from vessel/clients at Fujairah/Khorfakkan are timely actioned inline with ISO procedure. Will be responsible to coordinate with all supplier/vendors/port authority in order to execute services. Ensure adequate information is passed to ISS crew and spares desk so that spares/crew are connected to respective launch on time and vice versa.
• Preparation of Proforma disbursements inline with ISS tariff for various enquiry/appointments for vessels calling Inport /anchorage at Fujairah, Khorfakkan.
• Monitor day to day coordination which includes scheduling of launches, crew meet and assist, delivery of incoming/outgoing spares/mails as requested by clients/vessels.
• Ensure immigration papers are prepared, attested and dispatched from Fujairah soonest request received from client.
• Update OPTIC LPA on a real time basis.
• Clearance of tally sheets soonest trips executed and dispatch the same to finance team.
• Ensure all third party invoices are received and cross checked with tariffs; approved and forwarded to finance team for final dispatch of DA to client.
• Ensure all operational reports are sent to concern on a timely manner.
  
  

HSSE - Health, Safety, Security and Risk (mandatory requirements)

• Comply with all Health & Safety policies.
• Accountable for assessing HSSE risk and implementing risk controls within area of responsibility.
• Accountable for reporting all accidents, incidents and near misses whether the persons are injured or not.
• Taking action within area of accountability to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder while at work.
• Ensure full compliance with the ISS HSSE Management System.
  
  

YourISS 2.0 / Systems

• Full utilization of YourISS 2.0 as per ISS Standard Operating Procedures
  
  

The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.

Candidate Requirements:

• University Graduate with computer skills.
• Knowledge and experience in basic shipping (1 year+).
• UAE driving Licence.
• Good MS Office skills.
• Knowledge of basic office management like procurement (stationary, pantry items, furniture), building maintenance, preparing letters.
• Communication skills.
• Management skills.
• Working within team.
• Customer services experience.
  
  

You will receive:

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

• A place to grow your career - we’ll help you set big goals and exceed them.
• Competitive salary package.
• Work with talented, committed, and supportive teammates.
• Value Award celebration events.
  
  

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

#WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.