Operations Executive

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

This role will include handling Vessel Operations in the Dubai and Sharjah Ports, reporting into the Team Leader.

Contract: Permanent

Location: UAE, Dubai (On-Site)

Key Responsibilities:

• Assisting the Owners and Charterers with commercial analysis for planning of logistics.
• Conduct Market Intelligence and Research to identify Vessel movements.
• Preparation of reports on productivity and make plans to resolve issues and improve efficiency of the process.
• Tracking the complete operational cycle of vessels.
• Prepares and submit quotation and PDA concerning vessel operations both for alongside and anchorage calls.
• Management of various operations necessary for ship operations such as Commercial operation, crew management, spare part logistics, service and maintenance of the vessel, bunker intakes, Sludge disposal and various other husbandry activities.
• Co-ordinate with different functional entities during vessel’s port call for seamless operations.
• Delegate and monitor operations and documentation of vessels for quick turn-around.
• Coordinate, negotiate, procure from suppliers, vendors to spares, technical stores, provisions required for the vessel.
• Regular follow up with clients to ensure receipt of FDA (Final Disbursement account) funds.
  
  

Key Deliverables:

• Customer satisfaction with all queries related to orders placed and expediting of the same.
• Third Party Inspections carried out as per schedule, without any delays due to lack of communication / co-ordination.
• Savings on freight rates due to negotiations with forwarders / combining shipments from single manufacturer.
• Timely shipment clearances / gate pass arrangements / material deliveries to customers as per contractual terms.
• Accurate invoicing to customers in line with agreed payment terms.
• Submission of L/C documentation to customer / timely submission to bank for negotiation.
• Timely supplier payments.
• Timely preparation of landed costs / accurate closure of jobs / update of expediting report.
• Solution to customers after sales queries.
• Close follow up with existing clients to ensure customer satisfaction and persuade for new business opportunities and references.
• Gives support 24 hrs. operationally and administratively both to the principal and to the management.
• Maintain Reports of Historic Activities – Port Call Management.
  
  

Candidate Requirements:

• Minimum 2 years experience in a similar role.
• Shipping knowledge / experience is essential.
• Bachelors degree.
• Knowledge of Dubai and Sharjah Ports is essential.
• Quick to learn and develop.
• Adaptive to 24/7 work hours and flexible for changes if required.
  
  

You must be:

• Determined, drive to see things through to completion at pace, willingness to challenge stakeholders.
• Flexible, ability to manage multiple priorities and pressure.
• Inquisitive, interest in understanding underlying business drivers.
  
  

You will receive:

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

• A place to grow your career - we’ll help you set big goals and exceed them.
• Competitive salary package.
• Work with talented, committed, and supportive teammates.
• Value Award celebration events.
  
  

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

#WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.