Operations Manager

We’re Hiring: Operations Manager (Dubai, UAE)

We are an award-winning ultra-luxury travel company with offices in London, Dubai & Houston. We create inspiring, tailor-made trips for discerning global travelers, partnering with the world’s most exclusive hotels and brands.

As we expand our Dubai office, we are seeking a passionate Operations Manager to join our team and deliver flawless service to our high-net-worth clients and B2B partners.

Key Responsibilities

Manage and confirm reservations (luxury hotels, private transfers, curated experiences, excursions, villas).

Act as the main point of contact with suppliers — clear, professional communication via phone and email.

Liaise with global service providers, negotiating rates and ensuring seamless execution.

Maintain accurate records, confirmations, invoices, and CRM entries.

Proactively manage deadlines, payments, and changes to ensure every trip runs smoothly.

Provide operational support for VIP/HNWI travel and handle urgent last-minute requests when required.

Requirements

Excellent English (written & spoken).

Previous experience in hospitality, DMC operations, or luxury customer service.

Strong organizational skills, attention to detail, and ability to multitask under pressure.

Confident communicator and skilled negotiator with global suppliers.

Knowledge of luxury hotel brands (Four Seasons, Aman, Rosewood, Belmond, etc.) is a plus.

Why Join Us?

Be part of a fast-growing luxury travel brand with international offices.

Work closely with iconic global hotel partners and bespoke experience providers.

Career growth, training, and first-hand exposure to the world of luxury travel.

Collaborative, dynamic, and supportive work environment in Dubai.

How to Apply

Send your CV to: [email protected]

Subject line: Operations Manager