Operations Manager, Imperial Club Lounge - #25655
Atlantis The Palm
Operations Manager, Imperial Club Lounge
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About the role
The Operations Manager at Imperial Club Lounge, your will be responsible for the overall operations of the outlet and ensuring a consistent and outstanding guest experience. The Operations Manager will manage all areas of service within the restaurant and Bar, including but not limited to, training, motivating and retention of the team, food cost, labor cost, P&L responsibility, staffing plans, safety, and hygiene, all whilst adhering to all company policies and procedures and brand guidelines.
To be successful in this role you will need to have a minimum of 10 years’ experience within Hospitality, with at least 5 years in a similar leadership role, preferably in Club Lounge environment. The successful candidate will be someone with high energy and a positive approach towards building working relationships and overcoming complex challenges. They will be results driven and confident in their ability to change and adapt themselves as well as their team to work towards common goals. A strong sense of leadership and an excellent motivator who has the experience and knowledge to understand the combination of detail, quality and volume whilst being able to delegate and set clearly defined expectations. A strong understanding of financials is essential as well as the ability to operate within the policies, procedures, and systems of Atlantis, The Royal.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.