Operations Manager - Join Our Talent Pool

Impact a better future

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life". 

Your Opportunity

This is a Talent Pooling role across different contracts in Dubai.

Key Accountabilities

• Lead the overall delivery and performance of complex projects and operations management
• Build and maintain strong working relationships with clients and stakeholders to ensure mutual success and contract longevity
• Oversee multi-disciplined teams, including People Managers and support functions such as finance and procurement
• Drive operational excellence through effective leadership and strategy implementation
• Ensure compliance with international and local statutory requirements, as well as industry best practices in facilities management
  
  

Specific Requirements

• Over 10 years of experience in complex project and operations management.
• At least 8 years of experience managing multi-disciplined teams, including support functions.
• A Bachelor’s degree in a related field (industry accreditations are preferred)
• Strong interpersonal skills, with the ability to communicate effectively across all levels
• Knowledge of international and local statutory requirements, along with industry best practices in facilities management
  
  

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.