Operations Manager - Middle East

At KAN Middle East, we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced Operations Manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in collaborating with multiple departments for maximum productivity. This person will be highly skilled in customer service, HR , finance, and IT management, and be able to develop and maintain an environment of trust within the team and with business partners. Our office in Dubai is located in Business Bay.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity;
• Ensure that operational activities remain on time and within budget
• Oversee accounts payable and accounts receivable
• Taking care of the company's reputation and create work-friendly environment

Responsibilities

Customer Service standards:

·       Following the rules for the circulation of financial and accounting documents relating to the performed activities;

·       Collaborating with vendors in terms of issuing invoices, receiving goods from the headquarters, ordering goods from suppliers

·       Performing visits in external warehouse and meet with the warehouse management

• Reporting quality and quantity claims to the headquarters
• Reporting sales and stock levels on regular basis

Accounts, Payable & Receivable, Taxation, and Other:

• Cooperation with the bookkeeping company for audit and statutory related works;
• Monitoring and timely fulfilment of tasks related to TAX obligations in cooperation with the bookkeeping company;
• Ongoing coordination of the flow of information between the warehouse and the bookkeeping company to ensure a smooth flow of information between the warehouse, the head office and the bookkeeping company;
• Coordination of the processes related to the accounting service in cooperation with the bookkeeping company and the financial department of the head office;
• Coordinating of sales transactions in cooperation with the warehouse and the bookkeeping company
• Monitoring the timeliness of payments, including processing payments for Vendor pay-outs;
• Verifying all bank reconciliations; interacting with bank as & when required;      
• Identify opportunities for improving the efficiency of the processes through automation where ever possible;
• Preparation of monthly reports for the  Headquarter Financial and HR departments
• Office management

Required skills and qualifications

• Education: Bachelor’s degree required; Master’s degree preferred
• Experience: min of 2 years’ experience in Business administration industry
• English proficiency
• very good work organizational skills
• highly developed communication skills
• customer orientation,
• Strong client relationships
• UAE Driving Licence
• IT Literate with MS Office skills

About the Company

KAN Group, headquartered in Poland, is an experienced European manufacturer and supplier of modern water systems, cooling and heating installations, including KAN-therm wall, underfloor heating and cooling systems. KAN-therm is an optimal, complete installation multisystem which comprises the most modern, complementing one another solutions for pipe water, cooling/ heating and technological installations. It is an excellent realization of the vision of the multifunctional system based on the long-term experience, the passion of KAN constructors, rigorous control of raw materials and the quality of final products. KAN's highlight among competitors is its effective recognition of the needs of the installation market in line with the requirements of sustainable construction and tailor-made complex solutions.

Since opening its business activity in 1990, KAN has built its position on strong pillars: professionalism, innovation, quality and development. http://en.kan-therm.com/