Operations Manager - The WB Abu Dhabi, Curio Collection by Hilton
Hilton
Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time

An Operations Manager is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
What will I be doing?
As Operations Manager, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
An Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
THE WB Abu Dhabi, Curio Collection by Hilton
Schedule
Full-time
Brand
Curio Collection by Hilton
Job
General Manager/Hotel Manager
What will I be doing?
As Operations Manager, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Reporting to and work with the Cluster Hotel Manager to actively manage key property issues (including capital projects; guest service; refurbishment)
- Assist the development of meaningful, achievable hotel budgets and other short and long-term hotel strategic goals
- Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
- Respond to audits that are completed by the company to ensure continual improvement is achieved
- Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
- Comply and exceed hotel and company Service Standards
- Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
- Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
- Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
- Hold regular briefings and communication meetings with the HOD team
An Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
- A degree or diploma in Hotel Management or equivalent
- Experience in Rooms Management and either experience in a commercial function or having started or completed the Shine 1 program is essential.
- Experience in managing budgets, revenue proposals and forecasting results
- In-depth knowledge of the hotel and leisure markets in the United Arab Emirates
- Proven strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
- Accountable and resilient
- Ability to work under pressure
- Hold a degree-level education, specializing in Hotel Management
- Experience in both Rooms Management and F&B Operations.
- 5 Years experience as head of department with hospitality.
- Previous experience in the same or similar role
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
THE WB Abu Dhabi, Curio Collection by Hilton
Schedule
Full-time
Brand
Curio Collection by Hilton
Job
General Manager/Hotel Manager
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Consultant Physician-Intensive Care Unit(ICU)
Sheikh Shakhbout Medical City - SSMC,
Abu Dhabi
8 hours ago
JOB DESCRIPTION The Consultant Physician is responsible for leading and supervising the delivery of high-quality evidence-based care; effectively and efficiently diagnosing, managing and treating all patients placed under the post holder’s care. The Consultant Physician is expected to be an example of clinical excellence within his or her specialty and to provide leadership and training for junior medical staff. RESPONSIBILITIES...

Data Processor
Global Projects Services AG,
Abu Dhabi
10 hours ago
Job Title: Data ProcessorLocation: UAE, Abu DhabiProject: Various Saipem ProjectsAbout UsSaipem is a global leader in engineering services for the design, construction and operation of complex infrastructures and plants in the energy sector, both offshore and onshore.With our five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions - we are One Company...

Technical Administrator
Etihad,
Abu Dhabi
20 hours ago
Synopsis Overall responsibility for inspecting and reviewing all repairs of GSE. Ensure efficiency in operations by monitoring quality control of GSE repairs as per specific guidelines/ manufacturer’s maintenance procedures. These include technical analysis and evaluation of component life, accurate updating of job cards etc. Undertake quality assurance as part of regulatory standards Accountabilities Execute the activities of the assigned shift...
