Operations Unit Head JOB

Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)


Date: 3 weeks ago
City: Abu Dhabi
Contract type: Full time

Job title: Operations Unit Head


Department: Culture Programming Department Director


Section: Abu Dhabi Public Art


Direct Manager: Abu Dhabi Public Art Section Head



1- Role Purpose:


Manage the application and implementation of all the programs and processes management focusing on the technical and the operational requirements related to the program supporting the Culture Sector delivery of the Abu Dhabi Public Art program with high effectiveness and efficiency. Responsible for the successful delivery of projects under development in liaison with the production manager, curatorial team, external stakeholders, contractors, and experts.



2- Key Responsibilities:


Public Art Operational Plan




  • Review and approve the design and operational proposals in order to ensure that all operational requirements are met and incorporated.

  • Monitor the effectiveness and efficiency of buildup works and installations in order to set improvement plans accordingly.

  • Manage all activities and operations related to all Public Art projects and streams in collaboration with relevant internal and external stakeholders/vendors/contractors, ensuring their alignment with DCT’s standards and requirements.

  • Ensure that the program and all the sub-projects are planned and delivered as per the defined scopes, budgets, timelines, schedules and standards, supporting the Public Art Initiative to effectively achieve its overall strategic priorities and plans.




Protocol Standards & Processes




  • Manage the operational budget and other specified budgets of the section, monitor the analysis, allocation and forecasting of budgets, ensuring they are allocated efficiently and in line with projects’ requirements and demands.

  • Monitor commercial aspects of the Initiative and projects, including –not limited to- commercial risk management, negotiations and contracts in order to ensure alignment with defined timelines, obligations and expectations.

  • Ensure providing continuous support to openings and handovers, contributing to delivering successful projects and maintaining smooth run of work.

  • Prepare presentations and detailed reports on achievements, budgets, objectives and timelines of the Initiative and operational plans, and submit them to the top management in alignment with required timelines and standards.





Project Management & Scheduling




  • Contribute to the preparation of the initiated Project budgets, and monitor the financial performance of a given area of activity versus the set budget to ensure alignment with set budget guidelines.

  • Contribute to the preparation of the initiated Project department schedules (Master and project individual), and monitor the schedule performance of a given area of activity versus the planned timeline to ensure alignment with project/program timelines.





Policies, Process and Procedures




  • Develop policies, processes and procedures pertaining to the section in coordination with the corporate excellence and manage their implementation to ensure adherence and all relevant requirements are fulfilled.





Shared Activity



Strategic Contribution




  • Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.



People Management




  • Manage the effective achievement of assigned objectives through the leadership of the Section by setting of individual objectives, managing performance, developing and motivating staff to maximize performance.

  • Lead the talent development initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.

  • Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization.



Budgeting and Financial Planning




  • Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.


  • Policies, Systems, Processes & Procedures



  • Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.



Continuous Improvement




  • Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.



3- Qualificaton:




  • Bachelor’s & Master’s degree (Masters preferred) in Culture, Arts Management, Business Administration, Engineering, Architecture or any other decree within relevant industry

  • PMP Certification is preferred.



4- Experience:




  • At least 6 to 8 years’ of experience in a Project Management field on in designing & delivering operational plans preferably focused in cultural institutions.

  • Strong Public Art and culture site experience including an excellent knowledge of arts trends and practices is highly preferred.

  • Experience related to the knowledge of the UAE history & culture is highly preferred.



5- Skills:




  • Full professional English proficiency both in speaking and writing

  • Arabic bilingual desirable but not mandatory

  • Skilled in MS Office (PowerPoint, Word and Excel)

  • Strategic decision making: ability to make timely decisions, and explain decisions to ensure commitment and execution

  • Strong problem-solving and risk management skills: ability to analyze problems, respond quickly, identify alternative solutions, anticipate consequences, and provide recommendations

  • The ability to proactively build and strengthen positive and organizational relationships

  • The ability to analyze problems, respond quickly, identify alternative solutions, anticipate consequences, and provide recommendations

  • Effective organizing and planning skills

  • Strong technical and IT skills including the ability to gather and interpret data and use applications and software

  • Self-motivated with a proven ability to complete work in a timely manner

  • Expert knowledge on rebates schemes, preferably accustomed with UAE best practices

  • Extensive experience with program management related to finance, contracts management, policy and budgeting

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