OSS / Tools Administrator
Ceenex Global LLC
Date: 13 hours ago
City: Dubai
Contract type: Full time
We're Hiring: OSS / Tools Administrator!
We are looking for a seasoned OSS / Tools Administrator with 10 years of experience to manage and optimize our operational support systems. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to work collaboratively within a team to enhance system performance and reliability.
Location: Dubai, United Arab Emirates
Work Mode: Work From Office
Role: OSS / Tools Administrator
Salary - 22000 AED + Benefits
Experience - 10+ years
What You'll Do
Manage and maintain OSS tools and systems to ensure optimal performance
Troubleshoot and resolve technical issues related to OSS applications
Analyze system performance metrics and implement improvements
Collaborate with cross-functional teams to align tools with business needs
Conduct regular system audits and updates to maintain security standards
Provide training and support for end-users on OSS tools
Administer ManageEngine tool suite (OpManager, EventLog Analyzer, Analytics Plus, PAM360, ServiceDesk etc.)
Develop dashboards, SLA reports, alerts tuning
Support API integration with SIEM, ITSM, APM and Cloud systems
Manage tool patching, database upkeep and user access controls
What We’re Looking For
Extensive experience in managing OSS platforms and tools
Strong understanding of network operations processes and procedures
Excellent analytical skills with attention to detail
Proven ability to troubleshoot complex technical issues
Strong communication skills for effective collaboration across teams
Ability to work independently as well as part of a team environment
Ready to take your career to the next level? Apply now!
We are looking for a seasoned OSS / Tools Administrator with 10 years of experience to manage and optimize our operational support systems. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to work collaboratively within a team to enhance system performance and reliability.
Location: Dubai, United Arab Emirates
Work Mode: Work From Office
Role: OSS / Tools Administrator
Salary - 22000 AED + Benefits
Experience - 10+ years
What You'll Do
Manage and maintain OSS tools and systems to ensure optimal performance
Troubleshoot and resolve technical issues related to OSS applications
Analyze system performance metrics and implement improvements
Collaborate with cross-functional teams to align tools with business needs
Conduct regular system audits and updates to maintain security standards
Provide training and support for end-users on OSS tools
Administer ManageEngine tool suite (OpManager, EventLog Analyzer, Analytics Plus, PAM360, ServiceDesk etc.)
Develop dashboards, SLA reports, alerts tuning
Support API integration with SIEM, ITSM, APM and Cloud systems
Manage tool patching, database upkeep and user access controls
What We’re Looking For
Extensive experience in managing OSS platforms and tools
Strong understanding of network operations processes and procedures
Excellent analytical skills with attention to detail
Proven ability to troubleshoot complex technical issues
Strong communication skills for effective collaboration across teams
Ability to work independently as well as part of a team environment
Ready to take your career to the next level? Apply now!
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