Patient Assistant - #25244

NMC Healthcare

Date: 1 week ago
City: Fujairah
Contract type: Full time
  • The responsibilities of this position are to provide administrative/clerical support to the Registered / Practical Nurse in the assigned department. Provide practical, physical, and holistic support to the patients.

  • Prepares patient for the treatment by welcoming, comforting, seating, and draping patient
  • Works under the direction and supervision of a Registered or Practical Nurse/Physician and assist with the data entry, record keeping and other clerical job in the clinic
  • Escorting patients between departments / completing financial reconciliation as needed
  • To know, follow and maintain patients’ rights
  • Gathering information about patients care needs and reporting to the Nurse to assist them in assessing, planning and evaluating care
  • Contributing to the maintenance of a safe and secure environment for patients and staff
  • Prepares periodic statistical reports such as quarterly clinic statistics and other statistical reports as required
  • Reports and assists with the investigation of all incidents within the workplace, including minor injuries, near hit and property damage
  • Educates patients by giving oral hygiene, plaque control, and postoperative instructions
  • Assist in documenting assigned department services by charting in patient records
  • Maintains patient confidence and protects operations by keeping information confidential
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations
  • Influences and facilitates change within the department in order to improve standards of care
  • Promotes an environment that enables patient safety, independence, quality of life and health
  • Protects patients and employees by adhering to infection-control policies and protocols
  • Ensures operation of department’s equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories
  • Maintains department supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Performs all duties in a professional and confidential manner

  • Auxiliary Nursing / Any Nursing Qualification
  • Minimum 1-2 year of experience in healthcare set-up
  • Innovative with strong service focused approach, interpersonal, negotiating and influencing skills
  • Excellent communication skills in English, both written and verbal
  • Must possess skills to maintain proper therapeutic relationship
  • Confident and competent to attend all the cases
  • Ability to create a welcoming atmosphere and put people at ease
  • Ability to encourage patients to develop good preventative care habits
  • Ability to quickly identify problems and determine effective treatments
  • Computer literacy
  • Maintain good appearance and proper demeanor at work.
  • Safety conscious, motivated, able to manage pressure, takes initiative.
  • Is service oriented and customer focused

Fluent in English & Arabic (preferable)

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