Patient Assistant - #25244

• The responsibilities of this position are to provide administrative/clerical support to the Registered / Practical Nurse in the assigned department. Provide practical, physical, and holistic support to the patients.

• Prepares patient for the treatment by welcoming, comforting, seating, and draping patient
• Works under the direction and supervision of a Registered or Practical Nurse/Physician and assist with the data entry, record keeping and other clerical job in the clinic
• Escorting patients between departments / completing financial reconciliation as needed
• To know, follow and maintain patients’ rights
• Gathering information about patients care needs and reporting to the Nurse to assist them in assessing, planning and evaluating care
• Contributing to the maintenance of a safe and secure environment for patients and staff
• Prepares periodic statistical reports such as quarterly clinic statistics and other statistical reports as required
• Reports and assists with the investigation of all incidents within the workplace, including minor injuries, near hit and property damage
• Educates patients by giving oral hygiene, plaque control, and postoperative instructions
• Assist in documenting assigned department services by charting in patient records
• Maintains patient confidence and protects operations by keeping information confidential
• Maintains safe and clean working environment by complying with procedures, rules, and regulations
• Influences and facilitates change within the department in order to improve standards of care
• Promotes an environment that enables patient safety, independence, quality of life and health
• Protects patients and employees by adhering to infection-control policies and protocols
• Ensures operation of department’s equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories
• Maintains department supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Performs all duties in a professional and confidential manner

• Auxiliary Nursing / Any Nursing Qualification
• Minimum 1-2 year of experience in healthcare set-up
• Innovative with strong service focused approach, interpersonal, negotiating and influencing skills
• Excellent communication skills in English, both written and verbal
• Must possess skills to maintain proper therapeutic relationship
• Confident and competent to attend all the cases
• Ability to create a welcoming atmosphere and put people at ease
• Ability to encourage patients to develop good preventative care habits
• Ability to quickly identify problems and determine effective treatments
• Computer literacy
• Maintain good appearance and proper demeanor at work.
• Safety conscious, motivated, able to manage pressure, takes initiative.
• Is service oriented and customer focused

Fluent in English & Arabic (preferable)