People & Culture Manager

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job Description

MAIN DUTIES AND RESPONSIBILITIES:

• To treat all guests and colleagues in a polite and courteous manner at all times. To give your full cooperation to all employees, and assist in a prompt, caring and helpful manner.
• To anticipate employee’s needs wherever possible and react to these to enhance employee satisfaction.
• To promote a helpful and professional image to the internal and external guest.
• To ascertain a high degree of employee’s satisfaction (to receive zero complaints about your department).
• To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
• Strict adherence to legal regulations and work permits regarding foreign expatriate employees
• Conducts job application correspondence and sees to due and proper answering and filing of all
  

documents, applications adverts, etc.

• Co-ordinates and initiates yearly performance evaluations at all staff levels.
• Sees to insurance administration, notifies superior in case of deviation or irregularity.
• Ongoing information of personnel regarding problems, changes and other news.
• Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
• Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
• Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation and other modification data
• Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.
• Oversee recruiting in co-ordination with the various Department Heads.
• Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/HM.
• Supervises adherence to remuneration guide lines and discusses any deviations with GM/HM.
• Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
• Acts as a Godfather and counsels employees in personal and professional matters.
• Exit Interviews with all resigning employees to establish reason patterns for resignation.
• Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumours/gossip.
• Organises social and leisure activities in co-ordination with Department Heads for the employees.
• Organisation, supervision and maintenance of staff accommodation. Regular inspection tours. Sees that pest control, repair and improvement work is carried out.
• Maintains good co-ordination and information with the Director of Finance for payroll and other finance related matters.
• Prepares monthly reports as per requirements.
• Maintains a monthly overview of vacation and public holiday balance of all staff and delivers a monthly consolidated summary to the relevant supervisors.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• To comply with the hotels legal requirements for fire, bomb threats and Health & Safety.
• To attend all training sessions as required.
• Coordinate with the hotel’s travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips)
• Ensure that airport pickups and accommodation for all new arrivals has been arranged.
• Efficiently managing the indirect reports
• To operate an efficient and accurate administration process in order to meet statutory, legal and internal requirements (internal and external audits).
• To ensure employee hand books are distributed to all employees.
• To arrange employee’s Identity card upon completion of Visa formalities
• To arrange Name Tags for employees and outsourced staff.
• Ensuring HRMS is up to data with all relevant employee information.
• To manage departmental time sheets.
• To ensure effective communication internally and externally.
• To assist the recruitment & retention officer, the employee benefits and relations officer, the PRO and the visa coordinator with administrative requirements for the smooth functioning of the department.
• Attend meetings and draft minutes of meeting to be circulated.
• Assumes responsibility of Duty Manager when scheduled to do so.
• To carry out any reasonable duties as requested by a Country Director of T&C and GM/HM.
• Other duties as assigned by the Country Director of T&C and GM/HM.
  

Qualifications

EDUCATION AND EXPERIENCE:

Education: Bachelor’s Degree, in HR or Business Management

Experience: Minimum 1 year in a similar role.

Computer Literacy: MS Office applications.

Special Qualifications: Multi-Tasking, Time Management, Detail Orientation Planning and Organizing.

Other: Excellent coordination and multi-tasking ability, strong interpersonal and analytical skills, ability to work under pressure and respond to tight deadlines.

Additional Information

Competitive Salary and Compensation:

• Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.

Training and Development Opportunities:

• Access to training programs and development opportunities to enhance skills and advance within the company.

Career Advancement:

• Opportunities for career growth and advancement within the Rixos Hotels group.

Health and Wellness Benefits:

• Comprehensive health insurance coverage.

Employee Recognition Programs:

• Recognition programs to acknowledge and reward outstanding performance and dedication.

Work-Life Balance:

• Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.

Uniforms and Dress Code:

• Provision of uniforms or dress code guidelines for a professional and cohesive appearance.

Social Events and Activities:

• Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.

Transportation Services:

• Transportation services.

Employee Wellness Programs:

• Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.
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