People & Culture Officer (Oaks Ibn Battuta)

Company Description

Themes from the adventurer Ibn Battuta's travels influence the architecture and style of the property, with intricate design. This 5-star hotel in Dubai is ideally located for travelers who wish to take advantage of all Dubai has to offer, with shopping and beaches close by. Choose Oaks Ibn Battuta Gate for your city stay in Dubai.

For travelers seeking freedom, independence, and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia, and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comforts.

Job Description

We are seeking a dynamic and experienced Human Resources Officer to join our team at a prestigious five-star hotel in Dubai. The HR Officer will play a critical role in supporting the HR department's daily operations and driving initiatives that foster a positive and productive work environment. You will act as a liaison between employees and management, ensuring seamless HR processes and employee satisfaction.

The Key Responsibilities are:

Recruitment & Onboarding

• Assist in sourcing, screening, and shortlisting candidates for various roles.
• Coordinate interviews and provide feedback to candidates.
• Handle onboarding formalities, including documentation, induction programs, and hotel tours.
  
  

Employee Relations

• Act as the first point of contact for employee queries and concerns, providing guidance and support.
• Foster a positive workplace environment by addressing grievances and promoting open communication.
• Assist in conflict resolution and disciplinary actions, ensuring compliance with labor laws.
  
  

HR Operations

• Maintain and update employee records in compliance with company policies and UAE labor laws.
• Prepare and process employment documents such as contracts, letters, employment certificates, and visas.
• Assist in payroll processing and ensure accuracy in employee attendance and leave records.
  
  

Training & Development

• Coordinate training programs to enhance employee skills and performance.
• Assist in identifying learning needs and creating development plans.
• Track training participation and maintaining records for audit purposes.
  
  

Policy & Compliance

• Assist in drafting and updating HR policies and procedures.
• Stay updated on UAE labor laws and regulations, implementing necessary updates to HR practices.
• Promote diversity, equity, and inclusion in the workplace.
• Ensure adherence to the hotel’s HR policies and procedures.
• Promote diversity, equity, and inclusion in all aspects of HR functions.
  
  

Employee Engagement

• Organize employee engagement activities, such as team-building events, recognition programs, and wellness initiatives.
• Conduct employee satisfaction surveys and assist in implementing improvement strategies.
  
  

Employee Relations and Performance Management

• Support the implementation of performance appraisal systems.
• Assist managers in setting KPIs and conducting performance reviews.
• Identify underperformance issues and work with teams to establish improvement plans.
  
  

Qualifications

Qualifications & Experience

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 1-2 years of experience in an HR role, preferably in the hospitality industry.
• Familiarity with UAE labor laws and HR systems.
• Previous experience with recruitment, onboarding, Training, and employee engagement is an advantage.
  
  

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Problem-solving mindset with attention to detail.
• Proficient in Microsoft Office Suite.
• High level of confidentiality and professionalism.