Performance Management Senior Specialist JOB

Role purpose:

Implement effective Performance Management process that helps to establish and support the link between strategic business objectives and employee day-to-day actions and tasks.

Key responsibilities:

Performance Management Operations:

• Develop Performance Management program and provide advice and recommendations to DCT Senior Management and employees.


• Align DCT organizational objectives with the employee agreed measures, skills, competency requirements, development plans and the delivery of results.


• Implement Goal setting methodology and process and coach the senior management on setting the goals at the beginning of each fiscal year.


• Cascade goal process integrates goal-setting activities at individual organizational levels to define specific objectives for the employees.


• Support in designing and developing standards for competency assessment for recruitment, development and promotions of employees.


• Implement competency framework system across DCT and train Managers to carry out competency assessment to determine employee development requirements.


• Analyse the Performance Management results and benchmark against the competency framework to support the individual development plan in coordination with the Learning and Development Unit.


• Coordinate with the Learning and Development Unit in developing training plans, identifying educational opportunities for employee development.


• Support change management initiatives by conducting readiness assessments, job-impact analysis, and skill and capability assessments.


• Develop knowledge sharing processes and programs that encourage learning and collaboration.


• Prepare, analyse and submit the PMS reports.


• Monitor and track performance against targets and KPIs through collecting and analyzing performance data using standard analytical and statistical techniques, to observe trends, draw conclusions and report variances and recommend appropriate resolution plans to the sectors/divisions.


• Participate in the development and implementation of a tracking and reporting system to report against progress in a regular and effective manner and propose appropriate corrective measures.


• Conduct research activities and provide recommendations to participate in the development or improvement of DCT’s performance management system, methodology, processes and tools.

Shared Activity:

• Carry out any other duties and responsibilities related to the role at the request of the direct manager


• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.


• Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the organization.


• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Qualifications

• Bachelor’s degree (Master Preferred) in Human Resources Management, Organizational Psychology or any other degree within relevant industry.


• Professional certification in human resources is preferred.


• 3 to 5 years of experience in Succession Planning or any other experience within similar role or industry

Skills

• Excellent interpersonal and stakeholder management skills


• Skilled in MS Office (PowerPoint, Word and Excel).


• Knowledge and functional understanding of the tourism industry, regionally and globally.


• High level of competency in relevant software applications.


• Self-motivated with a proven ability to complete work in a timely manner.


• Ability to quickly integrate with existing business software tools and knowledge of other relevant industry software.


• Excellent written and verbal communication skills - including appropriate stakeholder alignment.


• Evidence of creating, implementing, and managing policies and procedures.


• Ability to multi-task and to prioritize work effectively.


• Ability to work under own direction and high degree of initiative.


• Knowledge in HR Performance Management leading practices.


• Extensive knowledge and understanding of Performance Management techniques.