Performance Manager - Technical Training & Development (UAE Nationals)

Synopsis

To manage assigned trainees throughout their programme in terms of productivity, technical skills and soft skills through on-going development and coaching in line with programme expectations and company policies.

Accountabilities

• Develop and maintain effective working relationship with assigned trainees to enable open two-way communication.
• Ensure trainees are continually aware of and understand their training/ programme plan. Effectively coach and guide trainees to support their successful completion of the programme.
• Arrange training courses as required by the training plan/programme ensuring budget adherence and compliance with procurement policies and processes.
• Conduct regular performance reviews in partnership with trainee’s business manager to evaluate trainee’s performance, adherence to training plan and compliance to company policies and provide trainee with timely feedback.
• Manage any trainee issues that arise in a timely manner liaising with the required stakeholders to reach a satisfactory resolution, for example personal issues, disciplinary actions and grievances.
• Develop and maintain effective working relationships with business stakeholders to include assigned business manager and HRBP.
• Provide guidance on the development of training plans and performance objectives aligned to programme and business requirements. Ensure stakeholders are regularly updated with trainee performance and graduation timeline.
• Partner with business stakeholders to modify plans as required based upon trainee performance and changes in business requirements.
• Maintain accurate and up to date records for all assigned trainees to include minutes of meetings, performance reviews, business agreements, disciplinary documentation, training plan progress, external trainings and graduation timeline.
• Ensure all required administrative processes are completed in a timely manner, to include cost center/line manager transfers, issuing new contracts and transferring trainees to their post-graduation business role.
  
  

Education & Experience

• Bachelor’s degree in relevant subject such as HR Development or Occupational Psychology.
• Degree with 5 years relevant work experience in HR or a Learning & Development role.
• Experience in managing trainee programs, performance management and development.
• Should have excellent coaching and mentoring skills.
• Ability to manage internal and external stakeholders including the training providers.
• Ability to communicate and engage with cross-functional stakeholders.
• Having CIPD level 5 would be beneficial
• Must be UAE National
  
  

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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