Permanent - Customer Experience Executive - Dubai Mall
Hermès
Date: 4 days ago
City: Dubai
Contract type: Full time
Main Responsibilities
- Greets customers including answering phones and directing customer inquiries to appropriate party
- Answers routine billing questions/issues from customers
- Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits
- Completes, processes, and maintains applicable paperwork and records. Manage the daily till (Cash/Deposit) and till procedures. Handle goods and deliver them to the clients.
- Optimize greeting (Greetings/Department at the end of the sales transaction)
- Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service. Provide on the job training to the junior cashiers
- Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines
- Ensure register/counter areas are neat and stocked with necessary supplies
- Identify prices of goods using memory or scanner
- Enter transactions in the cash register and provide customers with the total bill
- Sort and count currency and coins
- Issue receipts and change to customers
- Count money at the end and beginning of each shift
- Process credit card and check payments
- Perform the duties of customer service representative when required
- Assist in stocking shelves, rotating merchandise, and marking prices
- Open and close tills
- Excellent oral and written communication skills
- Detail oriented and highly observant
- Ability to multitask
- Possesses strong mathematical skills
- Cash handling experience preferred
- Proven good customer service background
- Professional behavior
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Assistant Manager-Forensics
ACCA Careers,
Dubai
4 hours ago
KPMG Lower Gulf LimitedJob DescriptionTypical Experience/Qualifications:We are seeking an experienced Assistant Manager in Forensics with a robust background in forensic services, internal audit, or external audit.The ideal candidate will have at least 4 years of experience in a Big Four or similar firm and hold relevant certifications such as ACCA, ACA, CPA, CFE, CIA, or ACAMS.This role involves independently managing...
AI and Data Engineer
Dicetek LLC,
Dubai
5 hours ago
Job PurposeWe are seeking a talented and motivated AI and Data Engineer to join our team. The ideal candidate will have a strong background in backend development, machine learning, and real-time data processing. This role involves designing scalable AI systems, building efficient data pipelines, and integrating machine learning models into production environments.Key Responsibilities Backend & Infrastructure DevelopmentDesign, implement, and maintain...
Chief of staff Associate
RemotePass,
Dubai
14 hours ago
The job holder will play a critical supporting role in ensuring clarity, execution, and momentum across the business, helping the Chief of Staff stay focused on strategic priorities like revenue growth, operations, fundraising, and org changes. You’ll be trusted to take full ownership of key processes and coordination across leadership, hiring, and investor workflows.Cross-Functional Execution & Follow-ThroughTrack progress on company-wide...
