Personal Shopper
Majid Al Futtaim
Date: 2 weeks ago
City: Dubai
Contract type: Full time
JOB TITLE
Personal Shopper | Majid Al Futtaim Lifestyle | Operations
Role Summary
The Personal Shopper will be responsible for establishing, maintaining and growing a portfolio of customers, delivering outstanding sales-driven results while ensuring excellent customer experience and service.
ROLE PROFILE
Personal Shopper | Majid Al Futtaim Lifestyle | Operations
Role Summary
The Personal Shopper will be responsible for establishing, maintaining and growing a portfolio of customers, delivering outstanding sales-driven results while ensuring excellent customer experience and service.
ROLE PROFILE
- Recruit (monthly target) and retain customers.
- Build a relationship with top tier customers in order to strengthen brand and personal Loyalty.
- Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
- Ensure monthly sales targets are achieved across categories.
- Ensure that sales leads are identified and prioritized as well as create and implement new selling ideas to ensure sales targets are met.
- Work closely with Buying, Planning and Digital Merchandising teams to ensure maximum knowledge of forthcoming stock availability to for customer benefit.
- Providing support to the customer care team to resolve VIP customers' issues as necessary.
- Follow networking strategies in order to develop and enhance client base.
- Diploma or bachelor’s degree in any related field, preferably in Fashion.
- 3-5 years retail experience of luxury brands.
- At least 3 years of experience as personal shopper/stylist.
- Must have a black book.
- Excellent Communication Skills.
- Fluent English.
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