Personal Shopper - Elite

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing

At Chalhoub, you can make aspirations a reality! The Personal Shopper is responsible for delivering an exceptional customer service by helping customers achieve their desired looks through the selection of personal style items. Our Personal Shopper must also demonstrate extensive knowledge of the fashion industry and the passion and ability to identify the client's tastes, activities, body type and desired image in order to tailor a look to each client's needs.

• Deliver personalized styling sessions, including wardrobe curation, product selection, and outfit building across luxury fashion, accessories, fine jewelry, watches, and lifestyle.
• Coordinate product requests with boutiques, ensuring smooth transfers and timely availability for client appointments.
• Support brand activations and events hosted in the lounge.
• Work alongside more experienced Personal Shoppers to help clients assemble outfits, ensuring proper fit and coordination.
• Manage schedules, assisting with client communications.
• Source Hard to find products which may from time to time, necessitate sourcing through 3rd party online providers
• Assist in maintaining the cleanliness and organization of the lounge's inventory.
• Maintain client records and assist in the organization of client profiles and purchase histories.
• Assist in following up with clients to ensure their satisfaction and address any post-purchase inquiries or concerns.
• Collaborate with Visual Merchandisers to ensure that the lounge's displays and showcases are well-maintained and attractive.
• Stay updated on fashion trends and product knowledge.
  
  

What You’ll Need To Succeed

• Experience within a similar role within Personal Shopping or styling Fashion/Luxury Fashion
• Flexibility to work weekends
• Candidates must be based in the UAE
  
  

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.