PH Innovation Centre Supervisor

Job Purpose

We love pizza. We eat it a lot. There’s no doubt about that and we’re proud of it. But what makes us different is that it’s our people that drive the success of our business. Alongside KFC, Taco Bell and The Habit Burger Grill, we are part of the Yum! family; the world’s largest restaurant company with nearly 55,000 restaurants in over 155 countries.

We are seeking an Innovation Centre Supervisor to provide support to the FIT team in new products development & core PH ingredients assessment, to help in product demos and to manage the test kitchen.

Job Responsbilities

• Operations Management
• Assist with the development of technical specifications, CSL’s, and job aids that are technically sound and match supplier’s manufacturing capabilities and restaurant back of house requirements – 10%
• Conduct Core Ingredient Cutting Sessions in order to assess individual supplier quality (as needed) and to benchmark Global Quality (once per year for each core ingredient) – 30%
• Prepare for and support Product Demonstrations (DEMOs, Innovation Summit, Franchise meetings etc.) as needed throughout the year – 10%
• Manage Test Kitchen Duties including inventory management, ingredient stock rotation, equipment maintenance, the implementation of a cleaning program and ingredient shipping (as necessary) – 50%.
• Team Leadership
• Supervise researchers, Photoshoots, TVC Products, and collaborators, promoting team members when needed and deliver professional development.
• Set priorities, and monitor performance to ensure project goals are met on time.
• Facilitate collaboration between cross-functional teams to drive innovative solutions.
• Project Oversight
• Coordinate the development and execution of innovation projects, from ideation to implementation.
• Track project milestones and ensure alignment with organizational team (FIT, OPS, OA, and MKT).
• Deliver training materials in cooperation with OPS and troubleshoot challenges that arise.
• Stakeholder Engagement
• Internal contact with FIT members, Operations, Quality Assurance, Supply Chain, Marketing and Services.
• External contacts with Key Supplier/Partners to support the development of new products for Pizza Hut as well as local in-market technical teams.
• Research and Development
• Stay updated on emerging technologies, market trends, and industry best practices.
• Reporting and Documentation
• Prepare detailed reports on Unite evaluations and pipeline innovation projects.
• Ensure proper documentation of all innovation center activities, experiments, and findings.
  
  
  

Qualifications

Education and Experience

• Bachelor’s degree in business, engineering, science, or a related field (Master’s degree preferred).
• Proven experience in high-pressure, fast-paced environments, such as startups, or manufacturing.
• 3-5 years experience in a Restaurant, Food Processing plant or Food lab.
• Hands on experience Dough / baked products.
• Task oriented and able to work form product / project brief.
  
  
  

Skills

• Exceptional leadership and time-management skills, particularly in demanding settings.
• Strong problem-solving capabilities and the ability to handle stress effectively.
• Excellent communication and interpersonal skills to build trust and motivate teams.
• Knowledge of innovation frameworks such as Design Thinking or Agile methodologies is a plus.
  
  
  

Key Attributes

• Resilience and perseverance, with a commitment to delivering results in challenging environments.
• A proactive, hands-on approach to leadership and problem-solving.
• Passion for continuous learning and adapting to new challenges.
• Commitment to fostering an inclusive and collaborative workplace culture.
  
  
  

Work Environment

• The role May require extended hours or occasional travel to meet project demands.
• Candidates must be comfortable working in a dynamic, fast-paced atmosphere.