Presales Specialist

QSC


Date: 3 hours ago
City: Dubai
Contract type: Full time
Overview

QSC '50 and Forward' – Founded five decades ago, QSC, LLC is now one of the world's leading companies in the design and manufacture of professional audio, video and control (AV&C) solutions, including the Q-SYS platform, power amplifiers, speakers and digital mixing consoles. Combining a wide range of state-of-the-art technologies under one roof, QSC delivers reliable, scalable and flexible solutions for fixed installations, mobile PA, production, enterprise-wide applications and cinema operators around the world.

We are headquartered in Costa Mesa, California and have regional offices in Sinsheim (Germany), Wattens (Austria), Egham (England), Nieuwegein (Netherlands), Dubai (UAE), among others.

To strengthen our team in Dubai, United Arab Emirates, we are looking for a full-time:

Pre-Sales Specialist (m/w/d )

Responsibilities

As a key member of the MEA sales team, you will play a crucial role in supporting the sales team by providing in-depth technical consultation, designing customized AV solutions, and ensuring client requirements are met efficiently. The role requires a blend of technical expertise, strong communication skills, and a customer-focused approach to present and deliver high-quality AV systems that meet and exceed client expectations.

  • Solution Design and Proposal Creation:
    • Collaborate with sales teams to understand customer requirements and design comprehensive AV solutions tailored to their needs.
    • Create and present detailed proposals, including technical specifications, equipment lists, and system design diagrams.
    • Ensure solutions are cost-effective and meet customer budgets while delivering high performance.
  • Technical Consultation:
    • Act as the primary technical liaison between the sales team, clients, and the engineering team.
    • Conduct site surveys and technical assessments to identify customer needs and provide the best AV system solutions.
    • Provide technical presentations, product demonstrations, and training to customers.
  • Project Support:
    • Assist with preparing tender responses, including the technical elements of RFPs (Request for Proposals) and RFQs (Request for Quotations).
    • Troubleshoot and resolve any technical issues that arise during the sales and implementation phases.
  • Vendor and Partner Management:
    • Collaborate with AV manufacturers and distributors to stay updated on the latest AV products, technologies, and industry trends.
    • Evaluate and recommend new AV technologies to enhance customer solutions.
  • Cross-Department Collaboration:
    • Provide feedback to product development teams to help improve AV product offerings based on customer and market needs.
Your profile

  • Bachelor’s degree in a technical field, such as Electronics, IT, or AV Technology, or an equivalent experience.
  • Proven experience in AV system design and presales support.
  • Strong knowledge of AV products and technologies, including video conferencing systems, digital signage, video systems, audio systems, and control systems.
  • Familiarity with AV industry standards and networking protocols.
  • Ability to interpret technical drawings, schematics, and specifications.
  • Excellent communication and presentation skills.
  • Strong organizational skills with attention to detail.
  • Ability to work both independently and in a team-oriented environment.

Preferred Skills

  • Q-SYS Level 2 and Control 201 Certified.
  • Experience with AutoCAD, Visio, or similar design software.
  • Certifications such as CTS (Certified Technology Specialist) from AVIXA, or similar.
  • Knowledge of IT networking as it applies to AV systems.
  • Experience in large-scale AV system integration projects.

Key Competencies

  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Ability to manage multiple projects and meet tight deadlines.
  • Self-motivated with the ability to work in a fast-paced, dynamic environment.

Qualifications

We offer

  • A varied task in an internationally very successful company
  • The position offers you a lot of creative freedom for new solutions and ideas
  • You can expect a committed and intercultural environment
  • An attractive salary package including regional benefits
  • You will receive a permanent employment contract and a long-term perspective right from the start

Have we aroused your interest? Please send us your meaningful application documents, stating your earliest starting date and your salary expectations to

Jeannette Götze

Sr: Manager HR & Office EMEA

[email protected]

We look forward to receiving your application!

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